Suzi (Barry) Brinkman

Experience

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  Amnesty International

  Aug 2004 - May 2005

  Student Coordinator
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  I3 Research

  Oct 2006 - Sept 2007

  • Grants Administrator

    Feb 2007 - Sept 2007

  • Administrative Assistant

    Oct 2006 - Feb 2007
• 

  Peace Corps

  Sept 2007 - Jul 2009

  Agriculture and Forestry Volunteer
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  Shim's Language Academy

  Jul 2009 - Jun 2010

  EFL Teacher
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  Riverstone Residential Group

  Jul 2010 - Aug 2012

  Leasing Consultant
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  Topia Academy

  Mar 2013 - Mar 2014

  EFL Teacher
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  Self-Employed

  May 2015 - Apr 2016

  Holistic Health Coach

  I specialize in coaching pregnant and postpartum woman to feel empowered and accountable to make better choices for healthier pregnancies, healthier babies, and an easier transition into motherhood. We recognize nutrition is not just about the food we eat or how much we exercise. Healthy living is all encompassing. After building a relationship and establishing trust, I motivate and guide clients to overcome obstacles and achieve their own, real, achievable goals. By educating clients on different dietary theories, vitamins and supplements, and different exercise regimes, the road to health is already paved. Clients overcome challenges on their own terms. I hold the door and cheer from the sidelines. Show less

• 

  2U

  Apr 2016 - now

  ● Lead a team of 5 Admissions Counselors and Student Success Advisors, managing the entire student lifecycle from recruitment to graduation for Syracuse University’s online Business programs, online MS in Engineering programs, online Executive Masters of Public Administration, and online MS in Communications programs● Responsible for supporting universities and students with the SaaS-based online learning platform● Collaborate cross functionally to identify and capitalize on growth opportunities within assigned accounts● Implement strategies to positively impact key metrics (ie new enrollments, student retention, credit generation, graduation rates) Show less • Provides critical support to Student Engagement, a cross-functional department, by championing student recruitment via data-informed decisions, clear communication, and continued comprehensive training.• Effectively manages a team of 8+ direct reports based on Admissions competencies• Spearheads weekly meetings with stakeholders on program health and enrollment projections. Collaborates on quarterly and annual performance plans and defined deadlines and milestones• Develops, executes, and measures standard practices for counselor strategy and accountability• Analyzes program health risks and develops systems of accountability to maintain KPIs. Establishes team strategies, training, and initiatives, and tracks the outcomes of each Show less • Responsible for the successes of 8-19 admissions counselors who recruited for 5 of Syracuse University's online business programs. Performance managed individuals based on assessment of skills and competencies using a strengths-based approach and dynamic leadership principle while maintaining management targets and benchmarks.• Managed Syracuse University's online business programs portfolio and ensured goals, deadlines, and performance quality were met consistently• Created training materials and implemented regular coaching of staff. Consistently monitored program health and adjusted team strategy as needed• Coached, mentored, and challenged individual contributors to exceed professional goals through regular feedback, collaboration, and emphasis on outcomes• Subject matter expert on program content and processes• Assessed program health and delivered weekly progress assessments to stakeholders Show less • Recruited for the Simmons University's online Masters of Social Work program and orchestrated team development.∙ Led qwwkly ateam meetings on varying topics, including professional development, best practices, and program updates∙ Created training schedules and monitored onboarding progress of new hires. Acted as primary resource for new hires in Denver∙ Developed and maintained training resources for admissions counselors∙ Point of contact for training and development for the floor∙ Actively participated in and co-led weekly pipeline reviews∙ Provided feedback on emerging trends of each program to management Show less • Met and exceeded enrollment targets for student recruitment for Simmons College's online Master of Social Work program. Integral in team collaboration and training.• Facilitated professional development training sessions on topics such as financial aid, using a strengths-based approach to drive business outcomes.• Built and maintained training resource for admissions team. Consolidated all information relevant to scholarships and funding to one document and was seen as the resident expert on financial aid• Spearheaded onboarding and continued training for all new hires Show less

  • Senior Customer Success Manager

    Sept 2024 - now

  • Senior Admissions Manager

    Apr 2022 - Aug 2024

  • Admissions Manager

    Aug 2018 - Mar 2022

  • Senior Admissions Counselor

    Oct 2017 - Jul 2018

  • Admissions Counselor

    Apr 2016 - Sept 2017