Roberto Solís

Roberto Solís

Customer Service Supervisor

Followers of Roberto Solís2000 followers
location of Roberto SolísPanama City, Panamá, Panama

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  • Timeline

  • About me

    Criminologist - LATAM HR Admin Specialist | Certified Lean Six Sigma Yellow Belt

  • Education

    • UMECIT

      2020 -
      Bachelor of Laws - LLB Law
    • UMECIT

      2016 - 2020
      Bachelor's degree Criminalistics and Criminal Science 2.6
  • Experience

    • LG Electronics

      Feb 2005 - Dec 2014
      Customer Service Supervisor
    • VT Group International

      Aug 2015 - Oct 2017
      Partner / Operations Manager
    • The Estée Lauder Companies Inc.

      Jan 2018 - Feb 2022
      Human Resources Generalist
    • Philips

      Mar 2022 - Oct 2022
      Senior Human Resources Admin Specialist
    • Under Armour

      Nov 2022 - now
      Human Resources Administrative Specialist

      Compensation and Benefits Administration: 1. We use HR software to manage payroll and employee benefits, including bonuses, leaves, and absences administration.2. As part of the things I do, I also assist in the coordination of staffing and recruitment processesEmployee Relations:1. Provide advice and coach to people managers to operate within the relevant frameworks to drive ownership.2. I work with people managers to handle related employee matters (when they arise) to ensure a pragmatic solution for both the employee and business.3. Keep up to date with employment legislation and manage compliance.4. I ensure that HR polices are communicated in timely manner in line with local requirements.Employment Law: 1. Communicate with public services when needed. 2. I oversee employee labor laws and regulations to assure compliance.3. Ensure legal compliance by monitoring and implementing applicable human resource country requirements and conducting investigations when needed.Wellness and Safety:1. Coordinate employee satisfaction surveys and give actionable insights to improve employees’ experience.2. Reinforce the company policies, rules, and procedures to ensure employees’ safetyEmployee Relations.3. Support employees when human resources issues arise with efficient problem-solving.4. Recommend and develop employee relations practices to foster a positive employer-employee relationship.5. Conduct and analyze exit interviews and make actionable recommendations based on data. Show less

  • Licenses & Certifications

    • Lean Six Sigma White Belt Certification

      Six Sigma Society
      Jan 2023
    • DIB for HR Professionals & Leaders

      Lynda.com
      Dec 2022