
Athanasios Iltsidis
Owner & Manager

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About me
Store Manager at Barista Coffee Shop
Education

Paster Technical College
1993 - 1995Computer Programming
Technical High School ,Orestiada(Greece)
1990 - 1993High School ElectricianActivities and Societies: President of the high school grade.
Experience

Final_e store
Jan 2001 - Jan 2010Owner & ManagerIn 2001, I embarked on a personal project by launching final_e store, initially as a seasonal job that lasted for 7 months, working 12 hours a day during the summer. My responsibilities were comprehensive, covering the organization of the store which included:Staff Management: Hiring and training staff to ensure a cohesive and efficient team.Operational Management: Overseeing statistics, finance, marketing, and sales to keep the business thriving.Inventory and Sales Strategy: I was in charge of all ordering processes, inventory control, sales forecasting, setting expectations, and seasonal planning, ensuring the store was always prepared for trends and customer demands.Driven by my passion for fashion and emerging trends, I aimed to cultivate my own brand of success through this venture. The store featured a diverse array of brands including True Love, Religion, Gusto Barcelona, Energie, Bon Bon, Punky Fish, Ecko Red, Insight, Zoo York, DrunknMunky, Dickies, Cannabeach, C1rca, DVS, Volcom, Matix, Yard, Ecko, and Crocs. Show less

Enter_stores
Jan 2003 - Jan 2006Owner & Managerenter_store was my second venture, launched in Thessaloniki, Greece. Drawing from a variety of influences in fashion and trends, this project focused on apparel and fashion. My role encompassed the full spectrum of store management:Staff Management: I handled the hiring and training of staff, ensuring they were well-equipped to represent the brand and serve our customers.Operational Oversight: This included overseeing statistics, finance, marketing, and sales to maintain a robust business operation.Inventory and Sales Strategy: I was responsible for all aspects of ordering, inventory control, sales forecasting, setting expectations, and planning for seasonal trends.Customer Service: I took charge of customer service, ensuring high satisfaction levels, and I was also responsible for setting and achieving goals, objectives, and outcomes in a profit-driven environment Show less

Sublime stores
Jan 2010 - Jan 2012Retail Store ManagerSublime Store was the flagship store of Boardsports Ltd. My responsibilities included the comprehensive planning and organization of the store, from hiring and training staff to ensuring their motivation and setting clear performance expectations. I oversaw a team of over 15 individuals, managing aspects such as warehousing, statistical analysis, and computing for operational efficiency. My role extended to ordering goods, ensuring we maintained a well-stocked inventory, and I was directly responsible for customer service, leveraging my extensive knowledge of hardgoods in skateboarding, longboarding, and snowboarding.Additionally, I provided personal styling services for artists, DJs, bands, TV shows, and advertisements, bringing a unique flair to their public appearances. The store featured an impressive array of brands, including Carhartt, Burton, Analog, Volcom, Gravis, DC, Etnies, ES, Emerica, Globe, Baker, Fallen, Cliché, Darkstar, Habitat, Alien Workshop, RVCA, Edwin, Channel Islands, On a Mission, Enjoi, Altamont, Vestal, Komono, Incase, Urban Ears, and Coloud. Show less

Sixzero streetwear "n" shoes
Aug 2013 - Mar 2014Retail Sales Associate
Ben Sherman
Mar 2014 - Oct 2016• Analysis, control and assurance of the implementation of sales and corporate goals sales, profits, inventory results, personnel costs• Optimization of product presentation at the POS and implementation of sales promotion measures• Ensure effective merchandise management, inter alia,• Goods control, goods receiving, goods inspection, returns and optimization of the sales area• Cash flow, reporting daily, weekly, monthly sales and store metrics• Personnel planning, personnel management, training and promotion• Ensuring outstanding customer service as well as customer complaint management• Ensuring excellent customer service with final sale by the staff reporting to me• Communication with all relevant Head Office departments• Brand Ambassador• Passionate seller Show less Analysis, control, and assurance of the implementation of sales and company goals such as sales, profit, inventory results, personnel costsOptimization of product presentation at the POS and implementation of sales promotion measuresEnsuring effective inventory management, including:Inventory control, goods receipt, goods inspection, returns, and optimization of the sales areaCash closing, reporting of daily, weekly, monthly sales, and store KPIsStaff scheduling, personnel management, training, and developmentEnsuring outstanding customer service as well as customer complaint managementEnsuring excellent customer advice with concluding sales through the staff under my supervisionCommunication with all relevant head office departmentsBrand ambassadorPassionate seller Show less
Store Manager
Mar 2016 - Oct 2016Assistant Manager(Acting Manager)
Jul 2015 - Mar 2016Supervisor
Oct 2014 - Jul 2015Key Holder(Acting Manager)
Mar 2014 - Oct 2014

Barista Coffee Shop
Mar 2016 - nowStore ManagerAs a barista store manager, I am a dedicated and passionate professional with extensive experience in the coffee industry. With a strong background in customer service and team management, I strive to create a welcoming and enjoyable environment for both customers and employees. My expertise includes ensuring the highest quality of coffee and beverage preparation, maintaining cleanliness and organization in the store, and providing exceptional customer experiences. I am committed to leading a team of baristas to deliver excellent service, uphold brand standards, and drive business growth. With my strong leadership skills and in-depth knowledge of coffee, I am confident in my ability to successfully manage a barista store and exceed customer expectations. Show less

DiversityBerlin
May 2017 - nowEvent Manager#thinkingindependentlytogether“Diversity: the art of thinking independently together.” With that in mind, Diversity is aiming to bring together all free thinkers and music lovers, vinyl collectors and soul detectors, love makers and
Licenses & Certifications

Certificate Training (Technical Sales)
HONESTY Business Consulting, Athens (Greece)Dec 2011
Languages
- enEnglish
- grGreek
- geGerman
- itItalian
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