
Aleksandra Hajduk
Secretary

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About me
Senior Consultant / Programme and Projects Service Manager
Education

Uniwersytet Wrocławski
2010 - 2012Magister filologii polskiej Filologia Polska 5.webp)
Uniwersytet Ekonomiczny we Wrocławiu (daw. Akademia Ekonomiczna im. Oskara Langego we Wrocławiu)
2017 - 2017Postgraduate Studies Project ManagementFinal exam passed with the highest mark
Experience

Anixe Polska sp. z o.o.
Jun 2013 - Jul 2013Secretarycorrespondence management, office documentation management, team calendar management, polish and foreign clients support, general administrative duties

IBM
Jul 2013 - Nov 2016- participating in the implementation of a new project in Wroclaw (joint venture between IBM & Unicredit) - project managing according to the procedure and deadlines; PCRs, resource allocation etc.- project managing from financial point of view (Capital Expenditure) - preparing reports, charts and process documentation - close cooperation with a team in Italy Additional role in Capacity/Demand Management as an extension to the Order Management tasks: - collecting all formal customer requests & checking Technical Attachments - tracking RFS file on daily basis for Capacity Manager Show less 04.2014 till 29.08.2014 - Capital Expenditure Coordinator for Novartis Account: - tracking orders from financial point of view - preparing configuration&price lists for the customer - contacting with DPE - updating/providing status of hardware delivery - preparing financial forecasts and reports (weekly and quarterly) 06.2013 - 04.2014 Stanowisko: Order Administrator for Novartis Account: -performing administrative tasks related with hardware delivery to the customer - processing orders: performing changes on the order, assigning to proper team and E2E coordinator - closing the orders - being Focal Point for Order Administrator team - preparing checklists Show less
Project Management Officer for V-TS (Value Transformation Services)
Sept 2014 - Nov 2016IT Assistant // Capital Expenditure Coordinator & Polish teacher
Jul 2013 - Sept 2014

UBS
Nov 2016 - Feb 2017Project Management Officer (hired by Luxoft)- Tracking and monitoring execution of workforce strategy project- Co-ordination and analysis of weekly/monthly project reports/work books- On-going monitoring and recording of project risks and issues- Effective liaison between management, Recruitment and other Stakeholders- Ad hoc admin tasks, as required- To undertake additional activities as required to ensure that task are managed to completion- Facilitating the recruitment and onboarding of employees within ISIT- Monitoring and tracking headcount by type and location- Providing reporting and analysis to Senior Management Show less

Credit Suisse
Feb 2017 - Dec 2020Promoted for Senior Specialist (AVP) in Program Management Support Team within Finance Change Division. Dedicated as a key PMO for TRPI Program.1. Program Management Support- keeping BoW up to date- Annual scope planning- preparation of governance meetings (Steering Committee etc.)- delivering a PMO service for high -budget TRPI Program- tracking milestones, risks, issues on program/portfolio visibility level- creating and maintenance program documentation (Program Charter, PMP, Reg Traceability Matrix etc)- Being a key contact for Program and represent PMO at various governance forums- tracking and updating any changes on program- Quality Assurance - knowledge sharing and setting up fundamentals within a new program governance structure- status reporting- tracking and updating changes related to CCRO requirements (regulatory related)- ad-hoc tasks2. Financial and resource monitoring- preparing current financial reports- tracking forecast vs actuals- being a Booking Manager: resource allocation- being responsible for ensuring all resources have the necessary profiles in OnePPM tool- supporting Program Manager with resource planning- assisting in the monthly headcount forecast and with the monthly review of open/critical rolesSince March 2019 I am also Business Analyst in one of work stream within the same program. I am responsible for managing EUCs elimination – gathering and analyzing business requirements, collaborating with senior stakeholders and IT side, preparing BRDs, project documentation, participating in bi-weekly Working Group. Show less I am working in Program Management Support Team within Finance Change Division.1. Program Management Support- keeping BoW up to date- 2018 scope planning- delivering a PMO service for high -budget Liquidity & TRPI Program- tracking milestones, risks, issues on program/portfolio visibility level- creating and maintenance program documentation (Program Charter, PMP, Reg Traceability Matrix etc)- cooperating with team member, identifying the development needs, driving adoption of PMO standards and adherence to CFO portfolio management framework- tracking and updating any changes on program- monitoring and executing quality and transparency of program- monitoring information quality providing by the projects leads- preparing weekly status reports- tracking and updating changes related to CCRO requirements- ad-hoc tasks2. Financial and resource monitoring- preparing current financial reports- tracking forecast vs actuals- being a Booking Manager: resource allocation- being responsible for ensuring all resources have the necessary profiles in OnePPM tool- supporting Program Lead with resource planning- assisting in the monthly headcount forecast and with the monthly review of open/critical roles-3. Test management- preparing and keeping up to date daily defect report for projects in testing phase- participating in status calls- cooperating with PMs and Test Managers- monitoring progress in UAT and FT till the release- managing test artefacts* Business Analyst in TECH team - Internal Work Placement (3 months- pilot initiative):Internal Finance Change Division's initiative to create an opportunity to broaden / expand employee’s skills. Main responsibilities: project management, requirements gathering and creating process documentation in area of specific bank products (Structured Notes, Money Market, Long Term Dept), collaboration with IT area, following Scrum methodology. Show less
Senior PMO Specialist & Business Analyst - TRPI Program (Treasury Area)
Jan 2018 - Dec 2020PMO Specialist - Liquidity Program in Program Management Support Team
Feb 2017 - Dec 2017

BAT
Jan 2021 - Oct 2021Associate Portfolio ManagerDBS Global Marketing Portfolio Manager & ePMOIn scope: 20+ big IT programs with high budget assigned.• Build a new portfolio framework for the global IDT Marketing Function• Build a new portfolio tracker• Ensure a good alignment with global ePMO requirements • Ensure that programme/project leads and/or service owners adhere to the agreed portfolio management approach and timetable• Produce reports as appropriate for portfolio governance, including making recommendations for changes to the portfolio• Take responsibility for the provision of portfolio, programme and project support• Evaluate project and/or programme performance and recommends changes where necessary• Carry out risk assessment within a defined functional or technical area of business• Take responsibility for understanding the business requirements at portfolio level, collecting data, delivering analysis and problem resolution• Identify, evaluate and recommend options, implementing if required. Collaborate with, and facilitate senior stakeholder groups, as part of formal or informal service agreements• Identify the communications needs of each stakeholder group in conjunction with business owners and subject matter experts. Translate communications / stakeholder engagement strategies into specific tasks• Facilitate open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans• Participate in global ePMO strategy & partnership implementation Show less

Standard Chartered Bank
Nov 2021 - Jul 2022HR PMO Specialist- Supporting an effective Portfolio Management Office, including development and implementation of a robust governance framework for the commissioning, implementation, and review of key investment programmes in line with Group standards- Ensuring Programme and Project Managers are supported in the successful delivery of projects and activities in the scope of programmes in the HR Portfolio, through effective facilitation, tracking and reporting This includes development of governance related documentation, i.e. Project Execution Documents (PEDS) and other funding requests and receive appropriate challenge in relation to quality of submissions- Ensuring that Programme and Project statuses are maintained in the system and that status reports are completed each month- Ensuring that the cost, benefit, budget and resource plans are maintained in the system and that forecasts are updated monthly- Ensuring that any variances are managed and reported through the relevant governance committees- Supporting the Programme/Project Manager (PgM & PM) with creation of Programme Execution Documents, as required- Ensuring that PgMs and PMs are supported in preparation of the PgSC, PSC, Refinement Forum and other meeting decks, meeting logistics and taking of minutes- Ensuring that the actions are being followed up after the meeting- Ensuring that the Terms of Reference for the PgSC, PSC, RF meetings are maintained, and that attendees and quorum are accurate and up to date Show less

HSBC
Aug 2022 - now(Assignment via Brickendon Consulting)PMO Role is positioned in the CCO Tech Change Portfolio - Technology Risk & Control Uplift Programme.The programme is critical for laying the foundation for significant improvements in the way the Bank manage risk.- Facilitating reaching goals of initiative- Establishing priorities- Managing 3rd parties with a strong focus on stakeholder management- Building relationship with internal and external partners- Governance: embrace building relationships and engaging all relevant business and region/country stakeholders to provide visibility on their deliveries, dependencies, risk profile, audit and regulatory issues- Data Quality Assurance- PMO Lead for PMO team Show less (Assignment via Brickendon Consulting)Supporting one of the most complex Line of Business with the significant budget and focus on Wholesale CtB and Reg & Mandatory areas.- Manage stakeholder expectations, fostering open and honest communication; resolve stakeholder conflict and represents the interests of other stakeholders- Support the portfolio leads and programme managers in portfolio governance- Ensure adherence to portfolio and bankwide framework quality standards and as required assist the Portfolio Director and programme managers in their day-to-day running of the portfolios- Creation of portfolio and project communications plan and status reports- RAID log creation and management- Manage the portfolio change log and change response process- Develop plans and resourcing to deliver the agreed scope of work- Track budgets against plans and report variances- Perform Control Monitoring process on the portfolio level - Develop a network of professional relationships (within Global Transformation and with delivery partners) to improve collaborative working and encourage openness and of sharing ideas, information and collateral Show less
Senior Consultant/ IT PMO Manager
Apr 2024 - nowSenior Consultant/ Programme and Projects Service Manager/ GPMO
Aug 2022 - Mar 2024
Licenses & Certifications

Project Management Orientation
IBM
PRINCE2® Foundation Certificate in Project Management
PEOPLECERTJul 2017- View certificate

Prosci® Taking Charge of Change - Delivered by Silfra
ProsciMar 2022 
Corporate Readiness Certificate (CRC) Project Management
IBMDec 2017
Six Sigma Yellow Belt
VMEdu Inc.Sept 2017
Scrum Fundamentals Certified (SFC™)
VMEdu Inc.May 2017
ITIL V3 Foundation
PEOPLECERTNov 2016
Languages
- poPolski
- anAngielski
- niNiemiecki
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