James Barbuto

Experience

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  The Inn At Ness

  Sept 2013 - May 2015

  Assistant Manager And Marketing Manager

  Assistant manager and Head of Marketing at the Inn At Ness, I have a variety of roles ranging from management to strategic and marketing planning. I helped start this business before it opened, creating and implementing the Business and Marketing plan. Here my roles include:•Online Marketing, which includes; *SEO *Email Marketing *PPC *Social Media Management• Managing all part-time staff, from the training to the weekly rotas• Participate in the companies various marketing strategies • Conducting market research• Control stock rotation• Completed a successful business and marketing strategy•Providing a quality customer service Show less

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  Independant Inspections LLC

  Oct 2015 - May 2017

  Personal Claims Handler

  I have grown to become a vital member of the team as a claims handler at Independent Inspections. Starting as a trainee and quickly becoming an integral part of my team I manage our client’s customers insurance flooring and furniture claims ensuring everything runs smoothly and correctly while also maximizing our profit levels as a business. We deal with the claim from start to finish from organizing their initial inspection, managing their contents costs compared with their limit of liability, insurance reports, managing their payments to organizing the fitting of their new floor. While doing all of this we must always ensure that our company is at the forefront of the replacement and we are often up selling our own products and services to ensure that clients use our service over competitors. We also complete a variety of other tasks on a day to day basis including:  Testing flooring  Analysing claim photographs and videos looking for any anomalies that may occur Proof reading reports used by all stakeholders in the claim ensuring they are correct and amending any mistakes.  Liaise with a variety of stakeholders including builders, fitters, loss adjusters and customers. Show less

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  Countrywide Plc

  May 2017 - Nov 2023

  Continuing my journey with Countrywide, I moved from Lytham St Anne’s to take charge and run a team at a newly opened branch. My role was essenQally business development for a company looking to grow and in order to do this I had to fight for each stakeholder, all who had vastly different expectations. In an economy where there was a pandemic, monetary struggles and high standards landlords wanted to make as much as possible on rent while paying ourselves a minimum. Tenants wanted to save and pay as li]le as they could all while working for a company demanding high commission figures.My plan was simple. Create a happy team and provide the best level of customer service. For me that meant making sure my staff are happy which had a knock on effect to all our stakeholders which included senior management who checked our targets to all our landlords and tenants. Satisfaction among my customers led to easy navigation among contract negotiations and in turn recommended leads appeared more frequently thanks to recommendations by both landlords and tenants.The team I created was organised, driven and passionate about providing a great service which is how we made the office work. Customers had their questions responded too and their jobs done efficiently. Property management was a priority for tenants while a weekly pipeline was discussed and worked on daily and discussed in morning meetings at the start of every day so every member of staff knew what they had to do.Overall the office sales build, customer relaQons and staff happiness was a success and I’m proud of what I achieved. Show less As a Lettings Negotiator for Entwistle Green, I worked as part of an agency with a century’s worth of estate agency experience but who is also part of Countrywide - the UK’s largest agent. Equipped with the best training, huge resources and a wealth of experience working for this company has been a tremendous privilege. Teaching me the art of not just lettings but negotiations as a whole I worked in Lytham St Anne’s for two and half years starting as a trainee to become an integral part of the office team. Sales and negotiation is the primary job role while working to strict targets. Winning properties, managing them and keeping all shareholders happy during the entire lettings cycle was my job role and I loved it. Show less

  • Real Estate Manager and Accounts Manager

    Sept 2019 - Nov 2023

  • Lettings Negotiator

    May 2017 - Sept 2019
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  Friday Media Group

  Nov 2023 - now

  Business Development Manager - Aviation Job Search