
Kujichagulia Wright
Sales Office Manager

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About me
SDR Manager @ Transfr | Sales Metrics, Sales Target Management
Education

University of Arkansas at Pine Bluff
2000 - 2004Bachelor of Science - BS Secondary Education and TeachingActivities and Societies: Football and Omega Psi Phi Fraternity
Experience

Wright & Associates
Jan 1997 - Jan 2017Sales Office Manager• Manager of daily sales operations (client management, scheduling, office operations) • Responsible for the recruitment, training, and management of up to 10 staff members • Created KPI’s for sales team and forecasting reports for senior management• Exceeded sales goals while preparing taxes for new and existing customers• Coordinated and managed all tax audits; maintained an excellent passing rate

Niter Realty
Jan 2017 - Jan 2020Sales Development Specialist• Responsible for fielding and responding to customer inquiries received via email, phone, or web • Consistently exceeded monthly target goals by 105%+• Researched market to help increase pipeline and appointment for agents• Primary point of contact for my sales team• Implemented follow up campaign to increase customer engagement and ensure repeat business

State Farm Agent
Jan 2019 - Jan 2020Commission Sales Associate• Exceeded weekly and monthly sales quotas• Maintained existing book of business while cresting new business opportunities• Customer success management with emphasis on providing prompt, accurate, and friendly client support• Promptly responded to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification• Provided cross functional support to develop and implement marketing strategies • Met weekly and monthly quota for sales• Inbound and outbound cold calliing Show less

TTEC
Jan 2020 - Jan 2021Inside Sales Representative• Sales representative responsible for identifying, acquiring, and building key client relationships • Effectively source for new business via phone, email and in-person interactions • Utilize solution based selling techniques to achieve sales goals and generate new business• Designated liaison between departments to ensure inbound leads are qualified and pipeline is nurtured• Provide comprehensive client education on which solutions are available to drive interest

GoHealth
Jan 2022 - Sept 2022• Communicate and educate clients on latest trends, concerns, and changes in the industry• Manage and maintain assigned book of business while exceeding monthly quota• Responsible for expanding customer base via prospecting and initiating first outreach• Generated new pipeline to Senior Account Executives and booked meetings daily for 5 reps• Client focused sales solutions resulting in exceptional customer experienceKey Achievements:- Consistently in the Top 10% of Sales Team - Member of National Sales Team- Sales Rep Ranking #18 out of 2200 sale agent in my first year.- 2021 Most Qualified Appointments Show less • Top 10% of Sales Team• Establish new business and leverage current client relationships to help uncover upsell opportunities• Increased pipeline growth for 5-7 Senior AE's by 50% in 2021; on pace to increase by 65%+ in 2022• Responsible for prospecting and setting appointments for providers (20+ provider licenses)• Create new qualified leads daily by evaluating prospect needs via phone calls, emails, networking events• Collaborate with internal teams and stakeholders to share client feedback, create sales strategies, and develop email marketing plans Show less
Business Development Consultant
Jan 2021 - Sept 2022Senior Business Development Consultant
Jan 2022 - Jan 2022

Us In Technology
Mar 2022 - Mar 2023SaaS Sales Mentee
Discovery Education
Sept 2022 - Feb 2024Partnerships Development Manager-Managed a high volume of inbound and outbound calls, emails, and inquiries, effectively converting leads into sales.-Assisted in the sales process, from lead generation to closing deals, ensuring a seamless customer experience.-Successfully identify, qualify, and close new business opportunities to meet and exceed sales targets.-Build and maintain relationships with key decision-makers, understanding their requirements and aligning our solutions with their goals.-Attending local and national conferences to help build and close business. Show less

Transfr
Jan 2024 - nowSDR Manager
Licenses & Certifications

Insurance Agent, Accident, Health, Life
Georgia Office of InsuranceSept 2020
Insurance Agent, Property & Casualty
Georgia Office of InsuranceMar 2020- View certificate

Uncovering Unconscious Bias in Recruiting and Interviewing
LinkedInFeb 2024 
SaaS Tech Sales Mentee
Us In Technology
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