Julie Via

Experience

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  Actors'​ Equity Association

  Jan 1993 - Jan 2000

  Production Stage Manager

  Studio Theatre, John F. Kennedy Center Terrace Theatre/Theatre Lab/Concert Hall, Source Theatre Company, University of Maryland Pugliese Theatre, Jewish Community Center of Greater WashingtonDetail Attentive: responsible for ensuring the preparation and safety of up to 18 performers, and 5+ stage crew, in the production of staged performancesStrong background in costuming and props, member of IATSE Local 772 (wardrobe)Studio Theatre, John F. Kennedy Center Terrace Theatre, Source Theatre , University of Maryland, Jewish Community Center of Greater Washington Show less

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  Enterprise Rent-A-Car

  Aug 2000 - Apr 2007

  Trainer: created the "Road to 16YY Loss Control Training Manual" to educate rental employees on procedures which improve reporting accuracy and reduce costs. Designated Training Coordinator Motivated: awarded Regional Employee of the Month 5 times based on outstanding performancePioneer: inaugural recipient of the national Call of the Month Award, 1st Quarter winner of Account Executive Award for exhibiting outstanding customer service and superior sales volume, #1 position on the Car Sales Matrix for ESQi, sales, and aftermarket products, 8/03 and 9/03Accomplished: Winner of National Enterprise Excellence Award for superior sales achievement and membership in the 120/160/200 club, 7/03 and 7/04Supervisor: Rental Assistant Manager, responsible for team of 3 rental employees, 10/01-4/02Autonomous: Rental Management Assistant, responsible for managing 2 satellite offices, 5/01-9/01Customer Focused: Rental Management Trainee, helped to open a rental branch, first customer satisfaction score of 91, Car Sales Captain and Branch Corporate Account Manager, 8/00-4/01 Show less • Inaugural recipient of the national Call of the Month Award• 1st Quarter winner of Account Executive Award for exhibiting outstanding customer service and superior sales volume• #1 position on the Car Sales Matrix for ESQi, sales, and after market products, 8/03 and 9/03• Winner of National Enterprise Excellence Award for superior sales achievement and membership in the 120/160/200 club, 7/03 and 7/04• Rental Assistant Manager, responsible for team of three rental employees, 10/01-4/02• Rental Management Assistant, responsible for managing 2 satellite offices, 5/01-9/01• Rental Management Trainee, helped to open a rental branch, first customer satisfaction score of 91, Car Sales Captain and Branch Corporate Account Manager, 8/00-4/01 Show less

  • Loss Control Administrator

    Jan 2005 - Apr 2007

  • Senior Car Sales Account Executive

    Aug 2000 - Jan 2005
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  Ryan Homes

  Apr 2007 - Apr 2010

  Sales and Marketing Representative

  Detail Oriented: acknowledged for most accurate contractual paperwork, saving money, time, and increasing customer satisfaction, capable in Microsoft and Google suites (calendar, docs, drive)Outgoing: Speaker for the Sales and Marketing Council "Meet the Superstars" Breakfast on June 3, 2009. Panel to discuss successful efforts that led to achievement of "Most Dedicated Salesperson of the Year" AwardMentor: created marketing materials that were adopted for use by the training departmentTeam Player: Instrumental in assisting the Sales and Marketing Representative in achieving 6 sales in one month, which led to rapid promotion from trainee position • Winner of the "2008 Salesperson of the Year Most Dedicated Sales Person" from the Home Builders Association of Maryland. Achieved by overcoming many obstacles in a difficult single family community. Show less

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  Richmond American Homes

  Apr 2010 - Sept 2010

  New Home Sales Associate

  Informed: quickly mastered Myers Barnes sales skills training, Innovative: marketing success with creative solution for non-permissible signage

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  Beazer Homes

  Sept 2010 - May 2011

  New Home Sales Counselor

  Team Oriented: participated in a partnership that achieved 18 net sales in 7 monthsCreative: excelled in Referral and Realtor outreach and marketing which increased traffic and salesInquisitive: Mastered Jeff Shore sales training,

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  Ryland Homes / CalAtlantic Homes / (Lennar Homes)

  Jun 2011 - Aug 2016

  New Home Sales Counselor

  Award Winning: earned 2 prestigious industry awards from the Home Builders Association of Maryland for outstanding dedication, performance, and commitment Organized: successfully managed the opening and/or closing of 6 communities, social media userOther systems used: SalesForce, BuildPro, CRM• Winner of the "2014 "Salesperson of the Year, Sales and Construction Team of the Year" from the Home Builders Association of Maryland. Earned in partnership with Jason Vaszil.• Winner of the "2012 Salesperson of the Year, Most Dedicated Sales Person" from the Home Builders Association of Maryland.In the beginning of 2016, Ryland Homes and Standard Pacific Homes merged to become CalAtlantic Homes, the 4th largest builder in the country. CalAtlantic Homes has since merged to join Lennar Homes. Show less

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  Keller Williams Flagship of MD

  Aug 2016 - Jan 2018

  Dedicated Buyer's Agent with The Donnelly Group

  Consultative: Buyers Agent for the rental and purchase of real estateMember of AACAR (Anne Arundel County Association of Realtors), maintained MD RE Sales License

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  Olney Theatre Center

  Jan 2017 - Jul 2022

  Patron Services Manager and Covid Response Coordinator

  Managed scheduling, staffing, concessions, and gift shop operations for a 10 show season across 3 indoor venues, including rentals, community engagement events, and curated programming.Designated Covid Response Coordinator, helped develop and implement emergency planning during Covid19. Co-authored Indoor and Outdoor Performance Reopening Plan for State, County, and Union approval Created a Temperature Station, authored an Attendant Training Manual, co-created a self-service temperature/symptom staff monitoring system.Helped transition to Tessitura customer management system, implemented usher scheduling through this database for 325+ usher volunteers.Contactless ticketing, added and implemented scanners, utilizing Tessitura Managed volunteer usher program, including scheduling, operational training, and diversity training. Authored an Usher’s Manual, instituted formalized volunteer orientation systems, and designed a post-pandemic plan for return. Coordinated Audio Description, ASL Sign Interpretation, Assisted Listening Devices (infrared and radio signal), and GalaPro closed captioning. Helped design and implement Sensory Friendly Performances to improve accessibility. Managed crises, including the execution of emergency plans, power outages, equipment failure, medical emergencies, fire egress and audience evacuationManaged POS system and cash handling, prepared banks and deposits. Executed proper Alcohol ordering processes, storage, and employee training.Tactfully handled interpersonal and possibly volatile situations, motivating my team to problem solve, delegate, follow-up, and communicate with positivity. Show less

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  Amazon

  Nov 2019 - Jun 2020

  Associate

  Trained in Problem Solve, Auditor, Temperature Measurement Screener, Water SpiderCompleted safety training in Blood Born Pathogens, Hazardous Waste material, and Work Site Safety.Employed during Covid-19, and worked full time hours during 2020 Quarantine.

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  HIPPODROME FOUNDATION, INC.

  Jul 2022 - Oct 2022

  Director of Theatre Services

  Oversaw all Front of House operations, including: house managers, volunteer usher program, security, covid safety, and customer service.Increased usher enrollment 25%, utilized Better Impact CRM.Established sales reporting for volunteer items. Experienced in cash handling, invoices, and deposits.Managed VIP, pre-show, and special events.

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  Howard Community College

  Mar 2023 - now

  Horowitz Center Audience Services Manager