Anton Usaj

Experience

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  State Chemical

  Jan 1975 - Jan 1995

  Regional Sales Manager / Training Development Manager

  Summary of Responsibilities:Ranked 6th out of 40 sales managers in managing 1.5 million dollar territory, including recruiting, selection and training 9 commissioned sales personnel. Responsible for classroom and field training of every new salesperson who joined the team. Performed a market research study that lead to the creation of a brand new company with sales of over $4 million.

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  IHeartMedia

  Jan 2000 - Jan 2001

  Account Executive

  Summary of Responsibilities:Took an existing territory and increased advertising revenue by 35% and added an additional 20% to client base. Provided creative to talent for radio spots to capture the message and create Top of Mind Awareness.

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  Arabica Cafes

  Jan 2001 - Jan 2007

  Franchise Sales Consultant

  Summary of Responsibilities:Responsible for all new franchisee growth, from following up leads, finding real estate, preparing demographics, analyzing financials, negotiating leases, facilitating all aspects of build out to the grand opening of restaurant.Created and prepared a marketing CD for all prospects reflecting what franchise concepts are all about. Developed successful new franchises outside of the Cleveland marketplace. General Manager with P & L responsibility of quarter million dollar coffeehouse in local suburb Show less

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  Easy Graphics and Assessment Technologies

  Jun 2007 - Aug 2010

  Education&Corporate Sales/Rentals Audience/Student Response Sales Consultant/Facilitator

  Summary of Responsibilities:Responsible for all audience/student response sales and rentals to schools and profit and non-profit companies. Followed up on all prospective leads from manufacturer using a consultative sales approach and either close a sale or rental of our audience response assessment technology. Provided technical support to clients who used our technology and provided up to 30 different reports from collected data of the audience response event and provided professional development for education staff. Assisted in the preparation of custom made PowerPoint presentation slides for clients. Added over $70k to bottom line profit on rentals and sales in first year. Show less

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  WCG Trifecta

  Oct 2010 - Feb 2012

  Project Management/ARS Programming

  See above

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  Applied Industrial Technologies

  Aug 2017 - now

  Service Center Manager

  As a Service Center Manager, I manage service center operations and support our customers and our service team pre-sale, point of sale, and post-sale all within the SAP environment. This is a multi-aspect role that encompasses both service management, leadership and coaching of our CSSRs. -Managing internal service center operations to meet/exceed P&L objectives-Championing the development of leadership competencies that drive individual and team goals-Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting-Developing, implementing, and monitoring programs and activities related to product promotion and inside sales, office and warehouse functions, and customer service – as well measuring the results-Hiring, training, and developing service center personnel-Assisting account managers in the identification, acquisition, and retention of customers-Managing inventory, receivables, expenses, and profit/loss accounting-Reviewing and completing monthly reports as well as overseeing petty cash balancing-Ensuring that customer relations are maintained at world class level-Utilizing key metrics to evaluate and recommend best practices for operations-Managing vendor relationships-Creating a positive, dynamic, and fun work environment Past Work Experience:A/V Project Manager/Producer/ARS ProgrammerMultiple responsibilities include producing large-scale live events, coordinate video production, voice recording, and special projects as required by client.Management and production of live meeting: coordinating all elements of A/V including, but not limited to A/V set up, ARS, signage and, video-taping, simultaneous translation, etc.ARS/Programmer..Technician: Creating custom presentations, integrating client slide design and the ARS system and tracking data for client feedback. Show less