Ania Rumierz

Experience

• 

  Hendrick Automotive Group

  May 2017 - Aug 2017

  Summer IT Intern

  - Designed and gathered requirements for a web-based training system for team of 55 - Executed in Agile development, SCRUM format to deliver progression capability to stakeholders every 2 weeks- Delivered nearly $100K ROI through gamified e-learning, explanation videos and infographics- Managed spring planning, backlog and stakeholder feedback processes to deliver in a flexible and expansive project environment - Presented final project to CEO and management

• 

  Hendrick Automotive Group

  Jun 2018 - now

  - Serves as a primary point of contact for all requested IT assistance supporting 10,000+ Hendrick employees.- Provides quality and efficient technical support on a wide range of issues in a Call Center environment while logging and tracking support requests in designated systems.- Exhibits technical problem-solving skills and independently researches issues to their resolution.- Creates and presents online presentations for both team and department monthly meetings.

  • Systems Engineer I

    Aug 2022 - now

  • Senior System Analyst

    Jul 2021 - Aug 2022

  • Junior System Analyst

    Jun 2018 - Aug 2021