Abida Subhani

Experience

• 

  Robi Axiata Limited

  Jul 2015 - Jan 2021

  Information Technology Project Coordinator

  • Led cross-functional team to launch three successful product lines, achieving 20% revenue growth• Supported the executive team in preparing for quarterly board meetings, ensuring all materials were accurate and delivered ahead of schedule, contributing to a 15% improvement in meeting outcomes• Supported daily operations by managing calendars, scheduling meetings, and coordinating logistics, contributing to a 15% increase in executive time efficiency• Assisted in the transition to a paperless office environment, digitizing over 5,000 documents and improving data accessibility and security• Enhanced client communication protocols, leading to a 20% improvement in client satisfaction ratings through proactive follow-ups and personalized service• Optimized travel booking processes for senior executives, achieving a 10% reduction in travel costs and improving itinerary management through advanced analytics Show less

• 

  IQBAL FOODS LIMITED

  Feb 2022 - now

  Administrative Assistant

  • Managed daily operations for two senior executives, streamlining complex calendar scheduling and meeting coordination, improving time efficiency by 25% and reducing scheduling conflicts by 15%• Streamlined office operations, resulting in a 30% increase in productivity using Microsoft Office and Asana• Managed a $50,000 office operations budget, implementing cost-saving measures that reduced annual expenses by 15% while maintaining service quality• Led a cross-departmental initiative to leverage digital filing systems, reducing document retrieval time by 40% and improving team productivity using Salesforce• Implemented a new project management software, increasing team collaboration efficiency by 30% and reducing project delivery times by 20%• Negotiated with vendors to save 15% on office supplies, resulting in annual cost savings of $10,000• Coordinated executive-level meetings and events, enhancing stakeholder engagement and satisfaction scores by 25% through strategic planning and personalized communication• Prepared and distributed quarterly reports, resulting in a 40% decrease in reporting errors• Developed and led training sessions for junior administrative staff, resulting in a 50% improvement in team performance and task execution accuracy• Led a cross-functional team to implement a new CRM platform, increasing customer engagement by 35% and reducing response time by 40% through automated workflows and AI-driven insights• Developed and executed a strategic customer retention program, resulting in a 20% increase in customer lifetime value and a 15% reduction in churn rate over 12 months• Increased client lead generation by 25% in Q2 2024 through targeted email campaigns Show less