Juan Ignacio Turrin

Experience

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  INVAP

  Aug 2017 - Sept 2017

  Project development intern

  INVAP is a high-tech company dedicated to the design, integration, and construction of plants, equipment and devices in highly complex areas.I worked in a team of 4 members, where we had to study and design a Venturi Tube for academic purposes.My tasks were:- Variable analysis and calculation.- Budgeting.- Technical documentation.

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  Conectar Marketing Digital

  Oct 2019 - Dec 2021

  Comunity manager

  Conectar Marketing digital was an entrepreneurship focused on counselling small busisness about marketing strategies. Services offered:- Design of Digital Marketing Campaigns.- Social Network managment.- Customer support.Customers: - Tenis Argentino de Quilmes and Tenis Pro Sudamérica.- Horus Elite Fitness and Halcon Fitness.

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  BASF

  May 2021 - Feb 2023

  Main Tasks:- Customer service for the Performance Material business unit, managing a portfolio of 100 customers.- Analysis and generation of delivery orders, credit and debit notes, and invoicing.- Coordination with the logistics team to ensure efficient and effective product deliveries.- Compilation and presentation of weekly and monthly reports for the sales department.Achievements:- Successfully managed the coordination of four consecutive record-breaking months in product deliveries (exceeding Ktons each month).- Collaborated with the logistics team to establish an organized system for receiving purchase orders and processing deliveries. Show less BASF SE is a German multinational chemical company and the largest chemical producer in the world. The BASF Group comprises subsidiaries and joint ventures in more than 80 countries and operates six integrated production sites and 390 other production sites in Europe, Asia, Australia, the Americas and Africa. BASF has customers in over 190 countries and supplies products to a wide variety of industries.My task were:- Cost analysis of raw material and products.- P&L analysis and cost centers follow up.- Customer margin review.- Market monitoring.- Database optimization and maintenance.Achivements:- Improve the marginal cost, focusing in a strong price increasing strategy.- Create and manage a sales tool, for prices analysis. - Create and manage a pricing tool, for the analysis of future costs. Show less

  • Customer Care Analyst JR

    Aug 2022 - Feb 2023

  • Controlling and pricing intern

    May 2021 - Aug 2022
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  Honeywell

  Feb 2023 - Jan 2025

  After Market Analyst Ssr

  Main Tasks:- Automated financial report generation for presentation to executive teams.- Investigated deviations in revenue forecasts resulting from projects.- Managed regular follow-up calls with customers, inquiring about support cases created during the period, gathering additional requirements, and overseeing their resolution.Achievements:- Designed the call tracking structure, creating a comprehensive report for effective management and control.- Developed a key performance indicator system to measure the effectiveness of follow-up calls (70% completion rate).- Designed a customer requirement tracking system using the Kanban methodology, achieving 100% requirement tracking.- Weekly time savings of 5 hours through report automation. Show less

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  Mercado Libre

  Jan 2025 - now

  Experience Sellers & Security SSr Analyst