Bhaskar Jain

Experience

• 

  Primus Telecomunication

  Oct 2004 - Feb 2006

  Customer Support Engineer

  Installation of last mile Radio Frequency connecitvity and Operation & Maintenance support to keep the customer network up and running.

• 

  Tulip Telecom

  Feb 2006 - Dec 2006

  Network Engineer

  Major projects for VPN connectivity last mile Radio Frequency in multiple locations for customers like HDFC Bank, Asian Paints, Dr Lal Path lab and Sony India Pvt. Ltd. as Project In-charge.

• 

  Orange Business

  Dec 2006 - May 2010

  Network Control Unit Engineer
• 

  Ericsson

  May 2010 - now

  • Accountable for projects related to Transition and Transformation for People, Process and Tools.• Accountable for projects delivered on-time, within scope, and within budget.• Ensures that all provided software applications meet business needs for reliability, performance, and security• Develop metrics for determining project health by gathering and analyzing relevant information• Manage and mitigate project risks• Create plan for transition & transformation deliveries and required inter-dependencies • Ensuring disciplined delivery of all business transformation milestones• Perform the analysis and build up business cases considering the implications from business requirements• Identifying and eliminating roadblocks, action tracking, driving discussions, decisions and coordinating logistics• Assessing key performance indicators to get ahead of issues, mitigate risks and highlight focus areas for “deep dive”• Preparing weekly briefings of the Transformation progress with leadership team• Continually liaises with Workstream Leaders and conduct regular governance on workstreams• Ensure tool rollout effectiveness and post deployment validations• Ensuring the defined cost criteria and savings according to the approved business plan are achieved• Handle scope changes as per defined change management process Show less • Monitored Project Handovers – new devices added into network• Assigning daily task to the team members and follow-up on the updates on P1, P2 tickets.• Provided Route Cause Analysis (RCA) for Major and critical incident• Worked as a key Member of Technical Advisory Board in Change Management and Problem Management• Supported Lead Solution Architect, Project Managers and customers to ensure no GAPS in solution design Interpret and analyze requirements from customer• Responsible for the internal audit & security compliance of all the Juniper and Cisco devices in EMEA region • Defined the Transformation Scope, Governance Model, Ramp-up/Execution Plan, Project Milestones, and budgetary requirement Show less

  • Program Manager Tools and Automation

    Apr 2019 - now

  • Project Manager Tools and Automation

    Nov 2017 - Mar 2019

  • Project Manager - Transition & Transformation

    Jun 2011 - Oct 2017

  • Senior Engineer - 2nd Level Assurance ENOC

    May 2010 - Jun 2011