Deep Enrich
Rudi Marx
Senior Technical Engineer / Field Technician
1000 followers
City of Cape Town, Western Cape, South Africa
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About me
Support Services Team Manager at Advania
Education
Results Techniques & Associates
2011 - 2011ISO 9001:2008 RequirementsResults Techniques & Associates
2011 - 2011ISO Auditor / Lead AuditorFoster Mellier
2010 - 2010ITIL V3 FoundationDamelin
1999 - 2000Koster High School
1992 - 1996
Experience
I-Fusion
Jul 1997 - Aug 2004Senior Technical Engineer / Field TechnicianCEB Systems Engineering
Sept 2004 - Mar 2006Technical Support / Field TechnicianRumar Computers
Apr 2006 - Dec 2006Self-employed / Retail Store OwnerCEB Systems Engineering
Jan 2007 - Jun 2007Network AdministratorCustomised Solutions
Jul 2007 - Dec 2008IT Consultant
TCTA
Jan 2008 - Aug 2013IT Services Specialist
Apr 2010 - Aug 2013IT Support Engineer
Jan 2008 - Mar 2010
Je’ Vista Social Café
Nov 2013 - Jan 2014ManagerCeos Technologies
Feb 2014 - Aug 2014Project Manager
Dimension Data
Sept 2014 - Aug 2016Service Centre Engineer (VIP Clients)
Sept 2015 - Aug 2016Service Centre Engineer
Sept 2014 - Sept 2015
IT Lab
Aug 2016 - Oct 2020Support Services Team Manager
Sept 2019 - Oct 2020Support Services Team Coordinator
Jun 2018 - Aug 2019Support Services: Engineer
Aug 2016 - Jun 2018
Content+Cloud
Oct 2020 - Nov 2023Support Services Team Manager
Advania UK
Nov 2023 - nowSupport Services Team Manager
Licenses & Certifications
- View certificate
Developing Adaptable Employees
LinkedInMar 2022
- View certificate
Phone-Based Customer Service
LinkedInMay 2022 - View certificate
Coaching Skills for Leaders and Managers
LinkedInApr 2022 - View certificate
Leadership Mindsets
LinkedInFeb 2022 - View certificate
Motivating and Engaging Employees
LinkedInMar 2022 - View certificate
What to Do When There's Too Much to Do (getAbstract Summary)
LinkedInSept 2021 - View certificate
Customer Service Foundations
LinkedInMay 2022 - View certificate
Managing Teams
LinkedInMay 2022 - View certificate
Manager as Coach
LinkedInMar 2022 - View certificate
Prioritizing Effectively as a Leader
LinkedInMar 2022
Languages
- afAfrikaans
- enEnglish
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