Deep Enrich
Srebrina Georgieva
Front Desk Receptionist and VIP Touristic Guide
880 followers
Sofia, Sofia City, Bulgaria
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About me
Global Program Manager & Training Lead
Education
Sofia University St. Kliment Ohridski
1998 - 2003Master's degree Tourism and Travel Services ManagementSofia University St. Kliment Ohridski
-Master's degree Kindergarten/Preschool Education and Teaching
Experience
Ciudad de las Artes y las Ciencias, S. A.
Aug 2003 - Aug 2006Front Desk Receptionist and VIP Touristic Guide
Hilton
Sept 2006 - Aug 2009Front Office Executive
HP
Aug 2011 - nowDTO CS RnA Program Manager & Training Lead
Jul 2021 - nowOperations Excellence Lead
Dec 2018 - Sept 2021Process Owner
Nov 2017 - Dec 2018Senior Customer Service Specialist
Aug 2011 - Oct 2017
Licenses & Certifications
- View certificate
Creating Your Personal Brand
LinkedInJan 2020
- View certificate
Key Account Management
LinkedInJun 2020 - View certificate
Leadership: Practical Skills
LinkedInSept 2019 - View certificate
Putting ITIL® Into Practice: Applying ITIL® Foundation Concepts
LinkedInJun 2020 - View certificate
Project Management Foundations: Small Projects
LinkedInAug 2019 - View certificate
Body Language for Women
LinkedInAug 2020 - View certificate
Learning Personal Branding
LinkedInAug 2019 - View certificate
Negotiation Foundations (2012)
LinkedInJun 2020 - View certificate
Explorer
HPAug 2020 - View certificate
Managing Stress
LinkedInJul 2021
Volunteer Experience
WIN Bulgaria Financial Officer
Issued by HP on Jan 2020
Associated with Srebrina Georgieva
Languages
- buBulgarian
- spSpanish
- enEnglish
- itItalian
- ruRussian
- frFrench
- seSerbian
- maMacedonian
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