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Suhas MV, Customer Insight Expert

Suhas MV, Customer Insight Expert

Software Engineer

Followers of Suhas MV, Customer Insight Expert542 followers
location of Suhas MV, Customer Insight ExpertBengaluru, Karnataka, India

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  • Timeline

  • About me

    Business Analyst, Certified Scrum Master, Data Analyst, CSAT, NPS, Agile, Prestation, Data story teller.

  • Education

    • Maharaja Institute of Tech., MYSORE

      2011 - 2015
      Bachelor of Engineering (B.E.) Computer Science First Class with Distinction

      Activities and Societies: 1.Organized and Participated “Microsoft ED-VANTAGE YAPPON EVENT” 2.Been elected for being a Placement Coordinator for the college.. 3.Been elected for being a Web Club coordinator for the college. 4.Promotion activities in famous social websites like Facebook. 5.Worked as a coordinator at MEGA JOB FAIR held in our college. 6.Worked as a coordinator during CMAT examination.

    • GEMS B SCHOOL

      2016 - 2018
      Master of Business Administration - MBA Management Information Systems and Services

      Completed Post Graduation in Information system and Management

  • Experience

    • SymphonyAI

      Aug 2015 - Jun 2018
      Software Engineer

    • Caerus Skillmatic India Pvt Ltd

      Jul 2018 - Mar 2019
      Business Analyst

    • Cisco

      Jan 2021 - now

      We listen to customers' pulse regarding a product, service and the organization itself to draw insights from the data gathered through various data sources. We measure metrics like NPS and Customer Satisfaction along with in-depth analysis to enable decision making across the organization.

      • Customer Insights Analyst

        Mar 2019 - now

      • Business Analyst

        Jan 2021 - Apr 2024

  • Licenses & Certifications