Deep Enrich
Manus Augustin
Customer Service Officer
1000 followers
Scottsdale, Arizona, United States
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About me
BSc. MSc. MBA. Operations Management | Digital Transformation | Strategic Planning | Sustainable Development
Education
Sir Arthur Lewis Community College
-A level Business Management/Economics/Sociology
The University of the West Indies Cave Hill Campus
-Bachelor of Science - BS Banking and Finance
Thunderbird School of Global Management
2022 - 2024Master's degree Digital Transformation | Strategy | Sustainable Development 3.6Activities and Societies: African Business Club, Consulting Club, Toastmasters Int
St. Mary's College
-High School DiplomaThe University of the West Indies Cave Hill Campus
-Bachelor of Science - BS Banking and FinanceThunderbird School of Global Management
2022 - 2024Master of Global Management Digital Transformation | Strategy | Sustainable Development
The University of the West Indies
-Bachelor's degree Banking and FinanceHons.
Experience
CIBC Caribbean
Oct 2008 - Jan 2012Customer Service Officer
Sandals Resorts International
Jan 2012 - Jun 2013Resort Shop Supervisor
Saint Lu Metals Manufacturers Limited
Jun 2013 - Jul 2022Operations/Production ManagerOptimized production by implementing Lean principles, resulting in significant cost savings and improved staff retention through enhanced training and recruitment processes.
Paintball SLU
Mar 2015 - nowCo-OwnerFreelance, self-employed
Aug 2020 - nowSmall Business Consultant
Arizona State University
Oct 2022 - nowDirectors Assistant | Research Assistant
Iron Mountain
Oct 2023 - nowStudent ConsultantLed industry analysis to inform renewable energy strategies, drove strategic planning for social impact, and proposed operational efficiencies.
Licenses & Certifications
- View certificate
Master Class in Microsoft Excel
Wall Street PrepFeb 2024
Languages
- enEnglish
- haHaitian creole
- spSpanish
- frFrench
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