Cheah Chui Fen (Yvonne)

Experience

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  99 Speedmart

  Jan 2014 - Mar 2014

  Cashier

  * Balanced cash register daily with the submission of debit and credit sales report* Answered inquiries of customers in a friendly and formal manner* As a storekeeper, to arrange stocks according to the standard of store layout

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  Kinderland Preschool

  Jan 2016 - Aug 2016

  Kindergarten Teacher

  * Planned learning schedules and targeted learning outcomes for students * Involved in teaching and planning interactive activities to encourage the two-way learning process* Organized various events for parents and kids to encourage the good relationship building* As a tuition teacher for primary school students

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  Other

  Jan 2017 - Mar 2020

  Freelancer | Ambassador | Event Crew

  * Health care ambassador in carrying out nutritional assessment and providing dietary consultation in Prince Court Medical Centre and pharmacy settings* Food sampling promoter, retail voucher promoter, apps activation, credit card promoter, etc* Roadshow and roving crew* Receptionist* Juice truck worker* Event crew for exhibition

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  Kobo BBQ & Hotpot Buffet 烤霸工坊

  Jul 2018 - Aug 2018

  Waitress

  * Ensure all the customers can enjoy the best experiences by dining in the restaurant* Served foods and did daily check-ups for every section from preparing to cleaning * Handled customers' reviews with patience

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  University Malaya Medical Centre

  Jul 2019 - Jul 2019

  Food Service and Industrial Practicum

  * Assisted in providing regular and therapeutic diet from ordering to serving* Assisted in sensory evaluation of the prepared foods* Assisted to ensure cost-effective production from different aspects eg: nutrition, safety, sanitation, and quality standards* Carried out a project to study "Knowledge, Attitude and Practice (KAP) about Food and Personal Hygiene among Food Handlers in UMMC"* Assessed patients' satisfaction level through Hospital Meals Satisfaction Project

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  Hospital Canselor Tunku Muhriz (HUKM)

  Sept 2019 - Jul 2020

  Dietetics Clinical Practicum

  * Assessed and planned individualized meal plans for patients from different disciplines in both in-patient and out-patient settings* Provided group counseling dietary intervention* Conducted Nutrition Risk Screening Projects Data Analysis

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  BP Healthcare Group

  Aug 2020 - Mar 2022

  Community Dietitian

  1.) Nutrition, Dispensary & Diagnostic Tasks:* Carried out nutritional assessments and provided dietary consultation to clients to improve their health status.* Collaborated with the pharmacist for medication dispensary tasks, supplements recommendations based on clients' needs, stocks counting and ordering (FIFO), daily sales report submission and verification, etc.* Performed daily diagnostic procedures including phlebotomy, ECG, body composition analysis, audiometry test, lung function test, dispensary of medication, etc.* Created, and edited brochures, flyers, and videos to raise customers' awareness on the importance of a healthy lifestyle, diet modification and increase their understanding through graphics appearance.2.) Customer Services Tasks: * Customer services-related tasks, eg: appointment making & calling, replied emails, customers engagement by introducing and promoting packages, handling complaints, and providing solutions, following up with customers etc.3.) Onsite Screening & Frontliner Tasks：* Planned and involved in onsite health screening events, corporate wellness programs, onsite Covid-19 screening events.* As a frontliner in Covid-19 onsite screening events, dealt with company PIC on name listing, equipment preparation, onsite registration, and sample packing.* One of the PIC for National Covid19 Vaccination Programme in the outlet, involved in floor planning, vaccines storage, and handling, stocks checking, registration, MySejahtera updating, billing processes, etc.4.) Administrative & Accounting Tasks:* In charge of corporate pre-employment screening, executive screening, annual health screening, from proposal drafting, quotation sending, employees screening to report compilation, and follow-up with HR if any issues are raised.* Liaised with the insurance company or third-party administrator for insurance reports checking and sending procedures after clients completed the medical examination and diagnostic procedures. Show less

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  Forth Dimension Events Sdn Bhd

  Jan 2022 - Jan 2023

  Area Supervisor (Event Planning)

  1. Engaged in negotiations and discussions with outlet managers to align on event requirements and project objectives.2. Compiled and summarized key selling points for each project to ensure clear communication and strategic focus.3. Coordinated staff assignments across multiple outlets, addressed emerging issues, and managed inventory replenishment to maintain operational efficiency.4. Conducted regular visits to outlets to monitor staff compliance with standard operating procedures and assess product knowledge.5. Prepared and uploaded daily sales reports, providing management with timely insights into sales performance. Show less

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  Top Glove

  Apr 2022 - Feb 2023

  Sales and Marketing Executive (Export Sales)

  1. Key account management by handling export sales for key customers from Germany, Canada, United Kingdom, Australia, Bulgaria, Brazil, and Nigeria etc.2. Expanding surgical gloves markets to more customers, and assisting in preparing quotation, certification, and lab test reports to help customers to win the government hospital tenders3. Providing market intelligence to company by gathering market information4. Carrying out customer compliance checking by going to different factories to ensure the quality of the goods before shipments5. Demonstrating cross-functional team working by coordinating different departments to ensure the shipments are on time and with good quality 6. Handling customers’ complaints and assisting in building long-term customer relationships.7. Liaise with different departments such as marketing planner, artwork and PM purchasers, packing or production planner, QA, warehouse team, shipping, documentation and regulatory affairs departments etc.8. Market and promote aggressively products and services including tradeshows, and introduce new products by sending samples to customers.9. Manage customers' credit and payment terms, upcoming payments and dunning notice.10. Monitor and track the sales process effectively for efficient sales closing and documentation within the time frame set.11. Liaise with the factory to carry out inspections for quality checking, with shipping department to ensure the shipment can be out on time, with documentation department to provide accurate shipping documents to the customers, and with the regulatory affairs department to provide certificates/licensing processes etc.*Activities* : 1. International Rubber Glove Conference & Exhibition 2022 *Manning crew & assist during conference2. Healthy Ageing Program [International Day of Older Persons] 29 Oct 2022*Various activities provided eg: free dental screening, consultation, performances* Assisted senior citizens and control crowd Show less

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  ParkCity Medical Centre

  Feb 2023 - Jan 2025

  Clinical and Food Service Dietitian

  1. Assist in departmental budgets planning, conduct financial analyses, and implement cost-control strategies to enhance profitability.2. Monitor inventory levels and assist with ordering supplies to ensure adequate stock for kitchen operation.3. Involve in both CAPEX and OPEX management by liaising with procurement, finance, and external vendors.4. Deliver Medical Nutrition Therapy (MNT) to patients with diverse health conditions, providing specialized nutritional interventions to enhance their medical treatment and overall well-being.5. Liaise with medical, nursing, and allied health professionals while effectively communicating with patients, family members, and caregivers for a seamless experience during hospitalization and upon discharge.6. Completed Joint Commission International (JCI) 2023, Malaysian Society for Quality in Health (MSQH) 2024 and Halal Accreditation Recertification 2024. Show less

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  Axiata Young Talent Programme

  Jun 2023 - Dec 2024

  Young CEO Development Programme (YCDP) Cohort 7

  One of the 70 selected participants out of 1400+ applicants to undergo a 1.5-year leadership development programme with a focus on real-world application where business tools are introduced, are propelled into the roles of decision makers through business simulations, and work on innovative solutions to complex challenges on the field while being immersed in the various industries in Malaysia.