Muhannad M. Al Ghamdi

Muhannad M. Al Ghamdi

Followers of Muhannad M. Al Ghamdi587 followers
location of Muhannad M. Al GhamdiRiyadh, Riyadh, Saudi Arabia

Connect with Muhannad M. Al Ghamdi to Send Message

Connect

Connect with Muhannad M. Al Ghamdi to Send Message

Connect
  • Timeline

  • About me

    Senior IT Support Analyst at SHL Finance Company | Software Engineer | IT Project Manager | Mobile Developer

  • Education

    • Tuwaiq 1000

      2021 - 2022
      Android development Bootcamp
    • Prince Mohammad Bin Fahd University

      2017 - 2020
      Bachelor's degree Computer Engineering
  • Experience

    • Ocean Pharmacy

      Feb 2018 - Feb 2022

      - Troubleshooting common problems using scripts and knowledge bases.- Advanced diagnostics and analysis of hardware and software problems.- Performing configuration changes and applying updates.- Resolving network and connectivity issues. - Entering data into databases and spreadsheets- Verifying the accuracy of data- Updating existing records with new information- Sorting and organizing data- Creating reports from data

      • Information Technology Specialist

        Feb 2018 - Feb 2022
      • Data Entry Specialist

        Feb 2018 - Feb 2020
    • الاتحاد السعودي للأمن السيبراني والبرمجة والدرونز | SAFCSP

      Oct 2021 - Feb 2022
      Full Stack Android Developer • Internship

      Front-End Development :- Programming Basics - Kotlin Syntax - Classes - using android studio environment - User Experience and Interface design using Figma application, brain storming the user experience idea and overall the design and how it looks, it is very important to take your time with the design, becaouse this is what make working on the app worth it. Backend Development : - Cloud Using FireBase as the backend platform for my projects- Application Programming Interface (API) using the Postman application to test the API links. Show less

    • Msarat

      Sept 2022 - Jan 2024

      Responsibilities:- Resolving basic user issues like password resets, software installation, and printer configuration.- Troubleshooting common problems using scripts and knowledge bases.- Providing clear and concise instructions to users.- Documenting tickets.- Advanced diagnostics and analysis of hardware and software problems.- Performing configuration changes and applying updates.- Resolving network and connectivity issues.- Providing in-depth technical support to users. Show less

      • Project Engineer

        Jun 2023 - Jan 2024
      • Information Technology Support Manager

        Sept 2022 - Jan 2024
    • SHL Finance Company

      Dec 2023 - now
      Senior Information Technology Support Analyst

      Working as First level and second level support help desk

  • Licenses & Certifications

    • Get connected

      Cisco
      Nov 2019
    • Introduction to IoT

      Cisco
      Nov 2019
    • IT Essentials: PC Hardware and Software

      Cisco
      Apr 2019
    • TELTONIKA TELEMATICS BASIC TRAINING

      Teltonika
      Oct 2023
    • CCNA-1_101: CCNA R&S: Introduction to Networks

      Cisco
      Mar 2019