Caroline Gouvea

Experience

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  Conservasolo

  Jan 2003 - Jan 2004

  Quality Management System Manager | Civil engineering

  ● Manager of the Quality Management System in the ISO 9001 standard. ● Certification, Implementation, Implementation, Elaboration and Development of the Quality Management and Control System, Maintenance, Internal, external, normative and procedural audits in all requirements, Training, Qualification of Suppliers, Management of non-conformities and Action Plans, Hazard and Risk Management and Continuous Improvement. ● Management of a team made up of 180 employees. ● Responsible for preparing technical quality documentation and mapping processes and designing internal and external flows, intra and extramural interfaces for process management. ● Establish, implement, measure statistical controls, dashboards, reports and reports related to quality assurance, in order to guarantee control, effective communication of results and establish actions to correct and/or eliminate identified deviations. ● Participation in Critical Analysis of projects and supporting quality requirements inputs. ● Responsible for monitoring and inspecting works. ● Ensure adequate management of goals, performance indicators and reports to the board. ● Support validation and carry out the necessary critical analyzes of Project Change Proposals, PDDs. ● Ensure efficient delivery of strategic objectives. ● Interface with other engineering areas of the company. ● Develop management reports on activities. ● Civil Engineer responsible for conducting works, controlling contracts, planning and costs in Basic Sanitation, Containment and Paving works for public works (Belo Horizonte City Hall, DER, DNIT). ● Results: ISO 9001 certification. Agility in the execution of services, quality of the final product, cost reduction and meeting deadlines, customer satisfaction and continuous improvement of processes. Show less

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  Companhia da Obra Engenharia e Construções Ltda

  Jan 2004 - Apr 2005

  Quality Management System Manager

  ● Manager of the Quality Management System in ISO 9001 and SIAC PBQP-H level A standards. ● Certification, Implementation, Implementation, Elaboration and Development of the Quality Management and Control System, Maintenance, Internal, external, normative and procedural audits in all requirements, Training, Supplier Qualification, Nonconformity Management and Action Plans, Hazard and Risk Management and Continuous Improvement. ● Management of a team made up of 160 employees. ● Responsible for preparing technical quality documentation and mapping processes and designing internal and external flows, intra and extramural interfaces for process management. ● Establish, implement, measure statistical controls, dashboards, reports and reports related to quality assurance, in order to guarantee control, effective communication of results and establish actions to correct and/or eliminate identified deviations. ● Participation in Critical Analysis of projects and supporting quality requirements inputs. ● Responsible for monitoring and inspecting works. ● Ensure adequate management of goals, performance indicators and reports to the board. ● Support validation and carry out the necessary critical analyzes of Project Change Proposals, PDDs. ● Ensure efficient delivery of strategic objectives. ● Interface with other engineering areas of the company. ● Develop management reports on activities. Conduct technical meetings with all stakeholders. ● Results: ISO 9001 certification. Agility in the execution of services, quality of the final product, cost reduction and meeting deadlines, customer satisfaction and continuous improvement of processes. Show less

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  Napoli Engenharia E Construcoes Ltda

  Apr 2005 - Sept 2008

  Quality Management System Manager

  ● Manager of the Quality Management System in ISO 9001 and SIAC PBQP-H level A standards. ● Certification, Implementation, Implementation, Elaboration and Development of the Quality Management and Control System, Maintenance, Internal, external, normative and procedural audits in all requirements, Training, Supplier Qualification, Nonconformity Management and Action Plans, Hazard and Risk Management and Continuous Improvement. ● Management of a team made up of 100 employees. ● Responsible for preparing technical quality documentation and mapping processes and designing internal and external flows, intra and extramural interfaces for process management. ● Establish, implement, measure statistical controls, dashboards, reports and reports related to quality assurance, in order to guarantee control, effective communication of results and establish actions to correct and/or eliminate identified deviations. ● Participation in Critical Analysis of projects and supporting quality requirements inputs. ● Responsible for monitoring and inspecting works. ● Ensure adequate management of goals, performance indicators and reports to the board. ● Ensure efficient delivery of strategic objectives. ● Interface with other engineering areas of the company. ● Develop management reports on activities. ● Conduct technical meetings with all stakeholders. ● Civil Engineering responsible for coordinating civil and industrial works in Vale and Minas Tênis Clube I projects (execution of works, control of contracts, planning and costs). ● Results: certification in ISO 9001 and PBQP-H standards. Agility in the execution of services, quality of the final product, cost reduction and meeting deadlines, customer satisfaction and continuous improvement of processes. Show less

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  Camargo Corrêa Santa Bárbara Consortium

  Sept 2008 - Aug 2010

  Coordination of the Integrated Management System - Quality and Environment

  ● Work: Aglomerado da Serra - Vila Viva Program of the City Hall of Belo Horizonte/MG. ● Implementation, implementation and maintenance of procedures and processes of ISO 9001 - Quality and ISO 14001 - Environment. ● Hazard and risk management, internal audits, supplier management, continuous improvement, corrective actions. ● Leadership of Quality, Environment and Waste Management Campaigns with internal communication, including face-to-face actions, to promote culture change, obtaining employee buy-in based on a sense of belonging. ● Leadership of the team of Quality, Environment and Environmental Waste Management analysts. ● Development and monitoring of the installation of the Block Factory, which was achieved due to the reduction of costs and waste generated, aiming at the quality of the final product. Waste management of broken blocks. ● Development and monitoring of the installation of a precast concrete slab factory, aiming to meet demand and logistics in the construction of more than 100 buildings meeting the project types. The manufacturing and assembly processes became industrialized, providing greater agility in the execution of services, aiming at the quality of the final product and reducing costs and meeting deadlines. ● The scope of the work includes the urbanization of Becos through the paving of pedestrian paths, ramps, staircases and sanitation works. In order to offer a final product of better quality and faster execution, we chose to pre-shape the steps and floors. For this purpose, a precast factory was installed. ● Training new employees for the sector. ● Creation of a complex spreadsheet to standardize processes, reducing time and increasing the quality of internal processes. ● Team made up of 250 employees. ● Results: agility in the execution of services, quality of the final product, cost reduction and meeting deadlines. Show less

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  Companhia da Obra Engenharia e Construções Ltda

  Aug 2010 - Mar 2016

  ● Senior Engineer specializing in CAPEX, Planning, Contracts and Costs. ● Project management and contract management. ● Preparation of CAPEX, quantitative analysis, price composition, definition of contingency, escalation, inaccuracies and risk simulations. ● Preparation of commercial proposals, bids, budgets, using the Compor 90 software. ● Conducting technical meetings with all stakeholders. ● Planning and cost management in projects, using MS Project software. ● Preparation of the EAP (Project Analytical Structure), physical schedules carrying resources, productivities, 'S' curves, critical paths and risk simulations, using MS Project and Primavera. ● Preparation of technical reports containing risks in relation to project planning/CAPEX. ● Preparation of economic and financial project schedules. ● Technical evaluations of projects in Planning and CAPEX; ● Project Management and its processes covering 30 projects, with scope in civil works of buildings, special arts, basic sanitation, industrial and mireration in the works of Vale, Mineração Onça Puma, Minas Tênis Clube I and II, Gerdau, Anglo Gold, Mannesman , GRD MinProc, DNIT, DEOP, DNIT, Belo Horizonte City Hall, Conselheiro Lafaiete City Hall, Codemig, Copasa-MG, COHAB, Federal University of Viçosa. ● Results: Reduction of costs and execution of project deadlines. Show less ● Manager of the Quality Management System in ISO 9001 and SIAC PBQP-H level A standards. ● Certification, Implementation, Implementation, Elaboration and Development of the Quality Management and Control System, Maintenance, Internal, external, normative and procedural audits in all requirements, Training, Supplier Qualification, Nonconformity Management and Action Plans, Hazard and Risk Management and Continuous Improvement. ● Management of a team made up of 120 employees. ● Responsible for preparing technical quality documentation and mapping processes and designing internal and external flows, intra and extramural interfaces for process management. ● Establish, implement, measure statistical controls, dashboards, reports and reports related to quality assurance, in order to guarantee control, effective communication of results and establish actions to correct and/or eliminate identified deviations. ● Participation in Critical Analysis of projects and supporting quality requirements inputs. ● Responsible for monitoring and inspecting works. ● Ensure adequate management of goals, performance indicators and reports to the board. ● Management in the implementation of Management System processes covering 30 projects, with scope for civil works in buildings, special arts, industrial, basic sanitation and mining. Projects/works: s with all stakeholders.Vale, Mineração Onça Puma, Minas Tênis Clube I and II, Gerdau, Anglo Gold, Mannesman, GRD MinProc, DNIT, DEOP, DNIT, Belo Horizonte City Hall, Conselheiro Lafaiete City Hall, Codemig , Copasa-MG, COHAB, Federal University of Viçosa. ● Results: certification in ISO 9001 and PBQP-H standards. Agility in the execution of services, quality of the final product, cost reduction and meeting deadlines, customer satisfaction and continuous improvement of processes. Show less

  • Senior Planning and CAPEX Engineer

    Mar 2014 - Mar 2016

  • Quality Management System Manager

    Aug 2010 - Mar 2016
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  Projettun Ltda

  Mar 2016 - Sept 2020

  Project Manager / contracts

  ● Owner, Project management, Management of contracts for major works and analysis of contractual claims, Planning and cost management. ● Preparation of CAPEX, quantitative analysis, price composition, definition of contingency, escalation, inaccuracies and risk simulations. ● Conducting technical meetings with all stakeholders. ● Preparation of the EAP (Project Analytical Structure), physical schedules carrying resources, productivities, 'S' curves, critical paths and risk simulations, using MS Project and Primavera. ● Preparation of technical reports containing risks in relation to project planning/CAPEX. ● Preparation of economic and financial project schedules. ● Technical evaluations of projects in Planning and CAPEX; ● Responsible for defining and implementing KPIs, standardization, standardization of processes and routines, continuous improvement, training and dissemination of good practices in projects. ● Responsible for carrying out the quality checklist for the technical analysis of contractual claims, focusing on assessing merit, supplier performance, loss prevention, as well as identifying and treating root causes. ● Preparation of 2D and 3D projects in renovation works and interior design being developed in AutoCAD, SketchUp and Revit. ● Responsible for developing calculations for the project of an ETE – Sewage treatment plant for Planex Consultoria de Defesa e Execução Ltda. ● Responsible for internal audits, maintenance, implementations and training of ISO 9001 Quality and SiAC PBQP-H standards at Companhia da Obra Engenharia e Construções Ltda. ● Results: Reduction of costs and execution of project deadlines aimed at business objectives and value creation. Show less

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  Reta Engenharia

  Sept 2020 - Oct 2023

  ● Responsible for coordinating the SGI for ISO 9001 - Quality, ISO 45001 - Occupational Health and Safety, ISO 14001 - Environment, ISO 27001 Information Security and SA8000 - Social Responsibility.● Responsible for developing and reviewing processes, procedures and records.● Lead auditor with responsibility for preparing audit reports, instructing and coordinating the technical team of internal auditors. Locations: Vale - compensatory works, Arena MRV, Consórcio MRF (Mariana-MG), Anglo Gold Ashanti and in the sectors of People Management, IT, Supplies, Commercial Management and Innovation and Alta. Direction.● Monitoring of External Audits for recertification and maintenance of Systems.● Responsible for measuring, controlling, monitoring and tracking indicators (KPIs and OkRs).● Provide SGI training and guide Continuous System Improvement projects. Team made up of 250 employees.● Holding critical analysis meetings with leadership.● Supplier management, including audits.● Management and monitoring of legal requirements, through SOGI software.● Participation in the ESG implementation team, which was monitored by FDC.● Results: improvement and control of all SGI documentation and maintenance of certifications for the five implemented standards. Show less ● Responsible for Quality Assurance in the manufacturing, construction, assembly and supply of inputs, through audits and periodic inspections of Production Processes in industries and works, with the preparation of check lists, inspection reports and dashboards. ● Responsible for evaluating and validating documents and records of the supply, manufacturing, construction, assembly of piping and equipment and welding of the DataBook. ● Responsible for the management, approval and evaluation of suppliers and their technological controls. ● Responsible for the 5S Campaign in projects and training. ● Participation in meetings with all project interfaces (Vale team and other suppliers) to monitor and define strategies. ● Preparation of the Report on recorded and applied Lessons Learned. ● Working in the industrial and mining segments. Vale Contracts: Escola Meridional, Conselheiro Lafaiete/MG, Indústria INUSA - Metallic Constructions, Juiz de Fora/MG, Football Field and Bridges, Macacos/MG, Municipal School in Brumadinho/MG, Mina Córrego do Feijão in Brumadinho/MG. ● Results: management tools (lean construction, 6 sigma, 5S) successfully applied. Efficiency in the actions taken for non-conforming products, in which continuous improvement of processes was achieved. Show less

  • Coordination of the Integrated Management System

    Apr 2022 - Oct 2023

  • Master Quality Engineer

    Sept 2020 - Apr 2022
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  Construtora Monteiro De Castro

  Jul 2024 - now

  Coordenação do Sistema de Gestão Integrada

  • Responsável pela coordenação do Sistema de Gestão Integrada corporativo para as Normas NBR ISO 9001 - Qualidade e NBR ISO 45001 - Saúde e Segurança do trabalho.• Auditora líder de Qualidade, Meio Ambiente e Saúde e Segurança do trabalho.• Coordenação de equipe multidisciplinar.• Área de atuação: engenharia de Infra e Superestrutura Ferroviária, Metroviária, e Serviços Correlatos.• Acompanhamento das Auditorias Externas de recertificação e manutenção dos Sistemas.• Responsável por medir, controlar, monitorar e acompanhar os indicadores (KPI´s e OkR´s).• Ministrar treinamentos do SGI e orientar projetos de Melhorias Contínuas nos Sistemas. • Realização de reuniões de análises críticas com a liderança.• Gestão de fornecedores, incluindo auditorias.• Gestão e monitoramentos dos requisitos legais, através do software SOGI. Show less