Ken Byrne

Experience

• 

  DEXIA

  Mar 1998 - Sept 2002

  Team leader Transfer Agency
• 

  Koger

  Jan 2003 - Jan 2007

  Business analyst/Portfolio Manager

  I worked with Koger as a senior BA and Portfolio Manager. My portfolio of clients were very high profle fund managment companies whom used our system as their core TA platform. The product was NTAS / PTAS TA system and my role included client management, training both users and internal staff. I was also responsible for the development of modules for the product, client presentation and problem solving. It was massively wide ranging and great fun. I got to become an expert in funds industry notably the Hedge funds, with all equalisation methods. I got to meet lots of great people on my travels and made some great friends. Show less

• 

  Northern trust

  Jan 2007 - Nov 2012

  Senior TA consultant / ICM Team

  I have held Senior Managment roles in the TA dept in Operations managing over 25 staff and overseeing the day to day activities of the operations. I have been working on a key project known as Distribution Vendor for the past 3.5 years. I worked on the set up of DV as a BPA for a year and a half and then took this live where I now manage the Investor Communication Management team. This is the team tasked with the day to day management for DV .My responsibilities are the day to day management of the team and i am also responsible for the management of all onboarding porjects to the DV platform and am the main relationship manager with our Vendor (VBS). I am also responsible for the training of staff on the DV platform. Show less

• 

  Sentenial

  Dec 2012 - Apr 2014

  Service Delivery Manager

  My Role is to Manage the Client Services Team. I am also responsible for the Management of the relationships with our clients. I am also point of contact for our own service providers. I oversee and manage all on-boarding projects onto the system allocating CS team members to undertake this work. I am also responsible for the resource management of the Technical Services team where I allocate resource time and ensure the team are aware of the daily, weekly and monthly work assigned to them. I manage the release calendar work for the Technical Services Department. I am also involved in the implementation of a new Customer Services Team Application that will assist the CS Team with all call handling and email queries from customers. Show less

• 

  Citi

  Jul 2014 - Jan 2015

  Business Analyst

  Business Analyst I was asked to work on a major AML project for the bank as a whole. Part of my role was to assist with the set up of a new level one Help-desk. I was tasked with all aspects of this Help-desk from the interview process of the team members to full documentation and step by step guides on how to contact the help-desk for the staff. I ran daily stand-up calls and provided weekly progress reporting for senior stakeholders. I also trained and assisted the 2nd level support teams with process and procedures. Show less

• 

  Houghton Mifflin Harcourt

  Jan 2015 - Nov 2016

  Business Analyst

  Business Analyst. (Education Software) I have worked on 2 major Projects as BA for HMH. We have delivered working software to our clients. The projects were UI related. Building and creating a brand new UI for our clients. My duties included the management and creation of backlog stories (Epics and user stories) and management of Bugs. I have used two different systems Jira and Zenhub/Github in these projects. I had a very close relationship with the Product Owners and also work very closely with the PM and scrum teams in order to ensure timely delivery of the required elements in each project. Show less

• 

  Mediolanum Irish Operations

  Jan 2017 - Aug 2017

  Consultant Business Analyst/ Test Manager

  Contract Position - Leading the Testing in the Implementation of Fusion Invest for the Irish Operations.

• 

  Capita Asset Services

  Aug 2017 - Apr 2018

  Business and Technology Consultant

  Change Management Project Consultant. P.O. for Reporting.

• 

  National Treasury Management Agency

  Apr 2018 - Dec 2024

  Senior Business Analyst
• 

  John Sisk & Son Ltd

  Jan 2025 - now

  Senior Business Analyst