Deep Enrich
Shivani Patel
Customer Service Representative
379 followers
Atlanta Metropolitan Area
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About me
Insurance Advisor at Allstate
Education
GMC - Georgia Military College
2014 - 2016Associate of Arts - AA Business Administration and Management, General
Georgia State University
2016 - 2018Bachelor’s Degree Finance
Experience
Piedmont Healthcare
May 2013 - Aug 2013Customer Service Representative-Volunteering experience with focus on customer experience satisfaction and solving customer issues
Days Inn & Suites Union City
Jan 2014 - May 2024-Initiated and implemented a financial plan to reduce the cost of breakfast by 18% per guest via menurevisions and cost-effective purchasing practices.-Brought 6 large groups which increased revenue by 10%-30% during a given fiscal year.-Supervised the daily operations of a 60-room hotel by managing schedules and monitoring theperformance of over 10 staff members.-Responsible for managing large group accounts and balancing employee’s credit/debit cash sales.-Assist in determining quarterly budgets for all departments including front desk, housekeeping,maintenance, and breakfast departments. Show less
Operations Manager
Jan 2019 - May 2024Financial Assistant/Front Desk Clerk
Jan 2014 - Jan 2019
Allstate
May 2024 - nowInsurance Advisor
Licenses & Certifications
Bloomberg Market Concepts
BloombergNov 2017
Certificate in Hospitality Management
Cornell UniversityNov 2019
Honors & Awards
- Awarded to Shivani PatelDean's List - Jan 2014
Languages
- hiHindi
- guGujarati
- enEnglish
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