Jay Williams

Experience

• 

  University of Brighton

  Mar 2015 - Jun 2017

  Student Ambassador

  I represented my university on a regular basis by doing guided tours around the facilities and helping to give a true representation of university life. I believe that I played an important part in helping potential students decide whether the University of Brighton is the right place for them. My ability to communicate effectively and build a report with people helped me to be successful and thrive in this role.

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  Sainsbury’s

  Jul 2015 - Sept 2015

  Sales Assistant

  My role at Sainsbury’s was as a sales assistant, where I would have to interact with customers and deal with any queries they may have. I enjoyed all aspects of this position and gained many qualities/skills such as multitasking, working independently or within a team and communicating.

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  ASOS.com

  Jul 2017 - Jul 2019

  Customer Care Advisor

  Straight out of University I got a job at ASOS as my first full time position. I used my previous role at ASOS as a stepping stone and an opportunity to gain real life experience of the working world. My role involved communicating with customers via email, live chat and phone then investigating their issue using the resources available. On a daily basis I had to retrieve/collect accurate information and relay it back to the customers. I also had to handle confidential information and comply with GDPR laws to ensure data was kept secure & protected. I believe I gained valuable skills such as issue diagnosis, self-confidence and professionalism needed for any job role. Show less

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  Watford FC's Community Sports & Education Trust

  Nov 2018 - now

  Lead Fitness Coach

  My role as an lead coach is to plan and execute exercise classes. We work with overweight men who have been referred by their GPs. The goal of the scheme is to help the participants lose 5% of their overall body weight.

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  Nuffield Health

  Jul 2019 - Jul 2021

  This role involves touring potential members around the gym, showcasing the clubs facilities and highlighting it's services. I'm also responsible for contacting potential leads and building a rapport with local businesses to help build the gym's brand. This role involves ensuring the gym is running smoothly and ensuring any issues that arose were resolved. These responsibilities include maintaining diaries and client appointments for all departments in the health club. I am also responsible for updating excel workbooks and ensuring all details inputted are accurate.

  • Sales Executive

    Jan 2020 - Jul 2021

  • Client Service Advisor

    Jul 2019 - Jan 2020
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  Xyla Health & Wellbeing

  Jan 2020 - Nov 2022

  The main responsibilities of being an engagement lead are to develop strategies to raise awareness of the Diabetes Prevention Programme and REWIND Programme. I work with primary care to improve GP referral volume and the quality of GP referrals in north west London. I also increase community engagement by attending community events or collaborating with local organizations. These responsibilities allow us to positively impact the community's health & wellbeing and help prevent them ever developing diabetes. Show less

  • Engagement Lead

    Nov 2021 - Nov 2022

  • Health & Wellbeing Coach

    Jan 2020 - Nov 2021
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  Three Rivers District Council

  Nov 2022 - now

  My experience as a Community Engagement Officer involved communicating with residents, attending locality meetings, analysing data for place-based health interventions, engaging with community groups, reporting resident feedback, and advocating for the needs of marginalized groups. I found this role very fulfilling as I feel like I’m positively impacting my local community and making a difference.

  • Community Liaison Officer

    Feb 2024 - now

  • Community Engagement Officer

    Nov 2022 - Feb 2024