Stephen Taylor

Experience

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  Chapel Hill Tire and Car Care Center

  Apr 2001 - Apr 2009

  General Manager/Store Manger

  I directly supervised up to 20 employees on various skill levels from management, sales and general labor (evaluated, hired, trained and dismissed). I indirectly hired and set up HR programs for an additional 40 employees of every skill level.I was responsible for all safety, regulatory inspections and insurance requirement needs.I marketed various retail promotions as well as evaluated and established strategy for all fixed operations concerning sales and “Profit/Loss Statement.” My teams were responsible for various innovations that allowed us a number two ranking in Tire Reviews “Best Shops in America 2007" and an eventual number one ranking in 2011.• Established profitable team’s by hiring personnel for multi store business 60+ employees• Lead store to most profitable status in 2006, and 2007. • Managed store produced double-digit net profit growth for every year 2002 through 2008.• Innovated fixed operations performance recording system for entire company based on lean efficiency measuring of labor hour generation.• Innovated compensation structures for front sales counter rewarding efficiency, individual sales, and teamwork used throughout company.• Introduced hiring system to recruit, and interview “A” players used throughout company known as “HG Smart Hiring System”.• Introduced reward system for sales staff in recognition of obtaining company strategic products or services used throughout company• Introduced various new products, vendors, and services to the company. Extensive involvement with roll out and marketing of service/products while developing strong ties to suppliers.• Lead, trained and developed several successful first and second tier managers.• Obtained a minimum of 120 hrs of training every year. Training programs varied from sales, human resources, business management, leadership, marketing, multi location management and self-improvement.• Developed 360-degree evaluation system for managers and employees. Show less

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  AutoZone

  Sept 2010 - Nov 2013

  Territory Sales Manager

  I was responsible for sales attainment of up to 12 individual commercial parts programs. My team of managers sold commercial parts to repair shops and processed our customer value statements per program to maintain relationship selling. We, as a team, grew market share and profit margins double digits every year.

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  Action Business Solutions

  Sept 2012 - now

  Business Coach and Automotive Service Consultant

  I help business owners envision, plan, and execute their dreams. I am a pragmatic coach with 25 years of real time business experience and am very happy to share my real life tactics and experiences with my clients. I have even experienced almost a decade of coaching myself and I find the experience of sharing day to day frustrations with a committed coach invaluably empowering.

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  Pentay Investment Properties, Inc

  Jul 2014 - now

  President

  Real Estate Investment Property Company currently acquiring properties to complete our property management portfolio.

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  EONS Auto Care Center

  Apr 2016 - Apr 2021

  President

  Business Acquisition of an auto service and repair facility.