Stephen Duffy, MPAff, PMP

Experience

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  Various Renaissance Festivals

  Jul 1993 - Nov 1996

  Sales / Cook

  Traveled the United States to perform different duties at various Renaissance Festivals.Managed three people to deliver over 1,000 plates of food per day in Waxahachie, TX.Provided retail sales expertise and managed a test of skill game in Apache Junction, AZ.Created daily schedules to maximize sales for wandering food vendor in Crownsville, MD.

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  Optimum Health Institute

  Jan 1997 - Oct 1997

  Kitchen Manager

  Coordinated the production of 45 meals, three times daily, at a raw foods clinicMaintained inventory of organic produce and grains, scheduled 13 employees to provide food seven days a week, and provided instruction in food preparation classes.

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  Clean Water Action

  Jan 1998 - Oct 1998

  Canvasser/Trainer

  Organized citizens in the community to participate in representational democracy.Organized letter writing campaigns, conducted membership drives, and raised funds to promote the goals of the organization.

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  Copper Frames

  Mar 2000 - Mar 2008

  Owner

  Owner of a handmade craft business selling in three states and two countries.Developed marketing strategies for the sale and distribution of goods and research cost cutting measures and new product lines to evaluate their income potential.Developed relationships with event management, customers, suppliers, and peers to maximize the value of the customer experience.

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  SXSW

  Mar 2003 - Jan 2008

  Crew Chief

  Volunteer crew chief coordinating a team of 35-45 volunteers to establish the SXSW brand and sponsoring partner presence at venues holding SXSW events.

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  National Science Foundation

  Jun 2004 - Aug 2004

  Program Analyst

  Audited performance of processes required for administering grants to ensure compliance with agency policies.Worked with a team to analyze data and identify discrepancies in agency policy and procedures.Conducted interviews, drafted memos, documented audit work, and made presentations to management.Work was included in final report 05-02-006, "Audit of Project Reporting for NSF Awards".

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  Congressional Research Services

  Aug 2004 - May 2005

  Policy Research Team Member

  Researched innovative strategies to increase the flow of goods through transportation networks and nodes.Conducted investigations of current Short Sea Shipping programs and companies through personal interviews, review of public records, and evaluation of current studies and trade literature to collect data on recent initiatives.Wrote and edited a chapter for inclusion in a final report to be used for policy formation by the US Congress.

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  Texas Health and Human Services Commission

  Jun 2005 - Jul 2005

  Quality Analyst

  Collaborated with an external review organization to conduct performance analysis of Medicaid providers throughout Texas according to Health Employer Data Information System (HEDIS) standards.Edited language and created scoring criteria to ensure accurate and fair evaluation results.Created underlying data tables and made refinements to the Texas Managed Care Provider Report Card template.

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  State political party

  Sept 2005 - Dec 2005

  Field/Finance Intern

  Assisted field director in organizing mailers and maintaining the accuracy of volunteer’s contact information.Maintained the donor database to ensure accuracy of financial information and contacted donors to manage discrepancies.Designed event and fundraising mailers and other promotional materials to increase Party visibility and funding.

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  Texas State Auditor's Office

  Jan 2007 - Sept 2007

  Auditor

  Conducted performance audits of University indigent care and the Medical Transportation Program to determine if the program operated according to State, Agency, and program policy. Researched Texas state legislation, agency and program policies, and agency financial documents to create audit work plans and interviewed agency staff to determine program policies and documented results according to Yellow Book standards.Created spreadsheets and work papers documenting office and field research with results and conclusions including any recommendations for agency improvement.Participated in team meetings to create audit plans, update team members on work conducted, and organize team functions. Show less

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  Abfab Rehab

  Oct 2007 - Mar 2008

  Owner/Partner

  Real estate investing focusing on the purchase, improvement, and re-sale of single and multi-family homes.Planned, executed, monitored and completed a slab to roof renovation of a single family home.

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  MAXIMUS

  Mar 2008 - Jan 2021

  • Manage three teams totaling nine people in the delivery of reporting, monitoring, analytics, data warehousing and business process management under two contracts with the Texas Health and Human Services Commission.• As part of shared services, manage relationships between business and IT teams of both contracts and the external client to ensure on time delivery of data products.• Provide support to corporate offices in data mapping, data extraction, delivery of corporate-level metrics and business development. Show less • Lead, train, and inspire a team of four staff to deliver actionable information to internal and external stakeholders that bridges the gap between business processes and the data that lie behind them• Manage relationships with internal, cross-functional teams to deliver requests for information from call center and operations management, analysts, and the client.• Analyze client systems, trace data paths to create data dictionaries and definitions to support reporting and ad hoc analysis. • Perform testing and analysis to support the data warehouse, work with external clients to obtain data connections, manage issues related to data capture and data inconsistencies.• Perform ad hoc analyses of business issues using SQL and Excel, employing statistical and visualization methods that provide insight for action Show less • Create client facing reports to meet reporting and monitoring requirements in the New York Enrollment Center Request for Proposal and the MAXIMUS response and respond to client requests for new reports.• Preside over meetings with the client to negotiate report design and content in order to meet the needs of the client and MAXIMUS.• Work with internal project and implementation stakeholders to develop internal monitoring and analysis reports.• Create and manage a project timeline, implement a secure file transfer system, and train permanent reporting personnel on project and reports processes. Show less • Coordinated teams from multiple departments on projects to improve performance in call center and data entry operations and acted as area subject matter expert within the organization and with the client.• Provided formal responses to contract changes, analyzed quantitative and qualitative data to provide recommendations to management, represented the company at project meetings with the client.• Created functional designs, charters, business requirements documents, process maps, coordinated a project to redesign the CSR training curriculum, acted as sme and first review on projects with impacts to systems, training, work instructions. Finance, and processes. Show less

  • Sr. Manager - Business Intelligence

    Jan 2016 - Jan 2021

  • Manager Analytics

    Sept 2013 - Jan 2016

  • Manager - Reporting and Analysis

    May 2011 - Sept 2013

  • Sr. Business Analyst - Reporting Implementation Lead

    Nov 2010 - May 2011

  • Business Analyst

    Mar 2008 - Nov 2010
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  City Of Sunset Valley

  Jan 2019 - Feb 2021

  Zoning Commissioner Alternate
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  Craftbeeraustin.com

  Feb 2019 - Feb 2021

  Writer
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  Duffy Asset Mgmt

  Feb 2021 - now

  Principal

  Managing a portfolio valued over $5 million of real estate assets across multiple states including property management, excise and property tax abatement, contracting, and maintenance.Conduct research, gauge feasibility, and analyze cashflow potentials for new investments in real assets, syndicated deals, and the secondary owner-financed note market.