Julius Beloro

Experience

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  Mainstream Business Inc. SM City Naga Department Store

  Mar 2009 - Apr 2010

  Counter Checker

  First in line for customer queries and other concerns. *Selling SM Advantage Card (longest Shoemart Dep’t Store loyalty program) *Liable for securing customer purchases and checking the accuracy of there shopping lists. *Checking on standards for credit and bank cards transactions in the counter.

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  7 Eleven-Shell Magnaton Ventures

  Sept 2010 - Dec 2014

  Shift Manager

  Prepares stores Daily Sales reports. *Prepares monthly reports to Shell office. *Complied on receiving orders with proper submission to accounts. *Responding customer purchases, inquiries, feedbacks and adhere complaints. *Collate reports for branch meeting concerning daily sales development. *Keep strictness of confidence of all policies and procedural standards of the company. *Maintaining the appearance of the front end, see store stocking supplies and making sure everything is well organised before or during store operation. *Responsible for scheduling shifts of all the covered staff for full team operation. *Liable for handling and trouble shooting equipments. *First resource of handling merchandising following all company’s standard. *Manage confidential datas of company and staff. *Managed team of customer service personnel, performing cashiering (check out service). Show less

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  7 Eleven -Shell Magnaton Ventures

  Sept 2010 - Oct 2011

  Management Trainee

  *On the ground resource with the absence of the superior store operator. *Administers paper works for orders and receiving. *Preparers branch stock takes and audit. *Putting up on calendars for staff trainings. *First resource of information sent by the company to all branches.

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  7 Eleven-Shell Dairy Farm (Magnaton Ventures)

  Sept 2011 - Oct 2013

  Manager, Customer Relationship Management

  *Validates invoices before submission to head office. *Prepares store audit accounts, papers and documentations. *Performing task for day to day store operation. *Attending customers,suppliers and other affiliates. *Set up a good standard of customer service to emulate by staff. *Defines and entrusted by good personality for solutions of quires by customers. *Initial resource person for the assigned office calls,and electronic mails. *Maintain calendars of branch activities,meeting and various social events involving the branch. *Ensure proper filing of record documents for future reference. *Facilitate orientation,follow up training and workshops for newly joined staff. Show less

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  Dairy Farm Singapore

  Jan 2015 - now

  Store Manager

  Managing Store OperationEscalating store issues, staff concernsStore standards execution.

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  Cold Storage Singapore (1983) Pte Ltd

  Jan 2015 - now

  Store Manager, 7 Eleven

  Store Manager