Cristina Dominguez

Experience

• 

  Different Companies

  May 2002 - Sept 2008

  Administrative Assistant & Event Coordinator

  Several positions as Assistant and Coordinator of Cultural Events in Spain and France:• Event Coordinator & Travel Advisor at Paris International VIP Services;• Deputy Chief of Protocol at the San Sebastian International Film Festival;• Administrative Assistant at the Summer Courses of the University of the Basque Country;• Exhibition Assistant at "Ganbara Exhibition Hall" in Koldo Mitxelena Kulturunea;• Event Coordinator at TISA San Sebastián.

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  Private Outlet

  May 2009 - Sept 2011

  Content Manager / FR>ES Translator

  Translating and editing the content for the Spanish market (webpage, newsletter, blog, marketing contents...).

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  Sprachcaffe

  Sept 2011 - Oct 2013

  General Coordinator

  • Managing the day-to-day operations of the Barcelona School;• Coordinating the cultural programme and services for international students;• Accounting, administrative, and managerial tasks.

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  La Escocesa

  Jun 2012 - Jun 2013

  Cultural Manager and Board Member (Treasurer)

  • General coordination of the centre and its activities: event management (exhibitions, festivals...), coordination of international artists' exchange programmes, coordinating grant programmes;• Developing and implementing communication plans; • Providing support to resident artists;• Accounting, administrative, and managerial tasks.

• 

  TravelBird

  Feb 2014 - Jun 2017

  • Leading the sales teams of Spain, Portugal, Italy and Long Haul;• Meeting and exceeding targets, with continuous YoY growth;• Translating company's and Partner Success' strategy to my team;• Managing the performance and personal development of an international team of 3 Team Leaders and 25 reports;• Monitoring dashboards (e.g. Tableau) based on Net revenue, NPS and fulfillment ratios;• Liaising with key internal and external stakeholders to gain operational insights;• Reporting directly to the COO and the Head of Partner Success. Show less

  • Sales Manager Partner Success

    Nov 2015 - Jun 2017

  • Team Lead Sales

    Dec 2014 - Nov 2015

  • Account Manager

    Feb 2014 - Dec 2014
• 

  Workiva

  Jul 2017 - now

  Workiva delivers the world’s leading cloud platform for regulatory, financial and environmental, social and governance (“ESG”) reporting. Workiva provides more than 4,300 organizations with software-as-a-service solutions to help solve some of the most complex reporting and disclosure challenges. People all over the world use our connected, cloud platform to seamlessly enable collaboration and deep integration into existing work streams to simplify their most complex reporting challenges.Strategic Project Management• Responsible for managing the delivery of multiple high-profile implementation projects of the Workiva Cloud-based solutions;• Leading the project team and holding the team accountable to timelines, budget, deliverables, and scope;• Communicating and managing project scope, risks, issues, strategic milestones and deliverables effectively to customers, partners and internal stakeholders. Team member development• Acting as Key contributor to PMO knowledge base development;• Onboarding and coaching new and fellow team members.Practice and Process development• Developing internal team processes focused on enabling peers, improving operational efficiency, and achieving company, regional, and team goals. Show less • Managing a Book of Business of international accounts;• Onboarding customers and driving the initial implementation;• Managing the relationship with customers to optimize value and drive successful adoption of Workiva’s software Wdesk and Wdata;• Creating Success Plans to help customers achieve their business objectives;• Educating both new and established customers on general Wdesk functionalities and best practices;• Identifying revenue opportunities;• Helping pre-sales with demos and product presentations to customers and prospects at all levels, including managers and “C” level executives. Show less

  • Senior Project Manager

    Jun 2022 - now

  • Implementation Project Manager - Growth Solutions

    Mar 2020 - Jun 2022

  • Senior Customer Success Manager

    Jul 2017 - Mar 2020