Victor Udom

Experience

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  Learning Solutions Nigeria

  Dec 2010 - Dec 2014

  Admin/HR Officer

  Generated HR strategies, kept abreast of the new trends in employee development, analyzed employee needs via employee pulse results and business needs. Acclimated new hires to the business and launched mentoring program, to help grow talent pipeline.Demonstrated commitment and enthusiasm to promote service improvement; conducted quality service audits and reviewed findings.Endorsed duties of training facilitator & administrator for several Customer Orientated programsContributed actively in recruitment process with suitable recruitment and retention strategies; resolved matters of conflict at the earliest opportunity and provided an independent mediation role to be involved in advisory capacity in the management of formal processes. Created core HR processes for both internal and external clients. Show less

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  Gopalex Limited

  Jun 2014 - Dec 2015

  Set up the Company’s First International Office in Accra, Ghana. Administered project management to keep startup project stayed within budget and timeline constraints. Competently performed all functions and activities; hire, terminate, and dispense perks. Processed payroll, issued checks, updated records and maintained personnel filesContributed to team effort with the preparation of budget reports, cash flow projections and achievable sales targets. Adeptly managed contract and price negotiations with office vendors and service providers. Show less Ensured optimal performance within organization constraints; set up and started the company’s first branch office in Abuja. Aided in the development of business ethos with commitment to providing quality customer service.Achieved financial objectives; presented information for budget preparation, cash flow projections, monthly reports and delivered presentations to senior management for a safe and secure work environment.Delivered an exceptional customer interaction service and timely dealt with inquiries and propose appropriate solutions for issues to optimize the customer experience. Show less • Systematized service quality reports and defined deficiencies in personnel/management for enhancements. Built sustainable relationships through interactive communication, resolved service problems, determined the cause of the problem, selected the best solution and followed up to ensure resolution.• Upheld the provision of consistently high quality, customer focused service, Rendered impeccable knowledge of potential products or services offered in order to accurately answer all queries, collated customer information to analyze needs and employed service improvement opportunities in office procedures and customer management Show less

  • Human Resources Office Manager

    Jun 2015 - Dec 2015

  • Administrative Coordinator

    Nov 2014 - May 2015

  • Customer Service Representative

    Jun 2014 - Nov 2014
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  SKYMOBILE LIMITED

  Jan 2016 - Dec 2016

  HR Manager

  Adeptly developed and implemented new and innovative HR and administrative systems for operational excellence. Managed staff performance and productivity towards achieving business objectives.

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  70th Precinct Digital Agency

  Jan 2017 - Mar 2019

  HR/Operations Manager

  Aligned business objectives with Employees and Management. Developed and managed HR Processes and Practices, human capital development, supported business needs, implemented company strategies and objectives. Monitored and reported on workforce and succession planning. Worked closely with Management and Employees - improved work relationships, built morale resulting in productivity.

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  Lapomik Energy

  May 2018 - Oct 2021

  Business Development Manager

  • Developed new business leads for the company. Developed and effectively managed the sales processes • Implemented several new solar installations for both residential and SME customers• Developed marketing and promotion strategies for the company’s solutions across Nigeria and rest of Africa• Managed sales team, developed online marketing strategies

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  ABM GLOBAL ENERGY

  May 2020 - Dec 2022

  Representative - Nigeria

  ABM Global Energy is a leading Britsh company in the off-grid products and solution sector. we offer different applications in the off-grid space both for solar PV power and storage. Currently, we have developed a solar & storage containerized solution ideal for remote and isolated areas. This "mini solar PV farm (with storage) in a container" is a perfect replacement of diesel gensets. Get in touch with me to know more.

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  Energyable Limited

  Jan 2021 - now

  Business Lead

  Access to clean electricity is possible. We develop businesses around clean sustainable energy.Let's collaborate.

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  Lapomik Energy Nigeria Limited

  Feb 2022 - now

  Operations Manager