Naveen Kumar Ejanthkar

Experience

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  NSICLTD

  May 2010 - Jul 2010

  Summer Intern

   Worked on a project named “Cryptographic tapered evidence” Developed application for securing the data transmission through a secure channel Surveyed all feasible methods of unauthorized access

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  Tata Consultancy Services

  Feb 2012 - Aug 2016

  IT Analyst

  Business Analyst : Strong analytical and operational skills that drive organizational efficiencies with a high emphasis on customer experience  Subject Matter Expert for SCOM. Successfully implemented Installing and configuring SCOM 2012 environment, Implemented the strategy for deploying Agent monitoring requests Resulting in a 30% reduction in manhours through the implementation of automation scripts using PowerShell, improving operational efficiency Responsible for providing support, technical direction and coordination for all network tools and related application issues through various means of communication viz. group chats, E-mail, and bridge calls effectively to resolve incidents/problems/requests. Implemented new services and changes based on business needs, aligning processes with customer requirements and enhancing product offerings. Driven, Developed Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth Collaborate actively with Applications Engineering, other teams such as SQL Team, Server management team, Network management towards resolving issues, improved services Incident management, Change management: Responsibility for ownership for approx. 12 internal tools  Asset Management, Vendor Management, Knowledge Management. Responsible for maintaining a good cycle time for call closure within the team and adhering to the SLA's;  Leveraged Power BI, Excel, and SQL to generate Daily/Monthly KPI reports, providing valuable insights to stakeholders and facilitating data-driven decision-making Accountable for induction account creation/access permission, KT sessions for new joiners.Tools: SQL, PowerBI, SCOM Show less

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  ShepHertz Technologies

  Apr 2017 - Jun 2017

  Sales And Marketing Intern

   Conducted market research on BFSI and retail sectors on the Device Backend-as-a-Service industry to analyze the latest trends, upcoming technology, and further scope for Digitization. Did the prospect for Generating qualified leads from various sectors in geographic like the USA, Sri Lanka through identification, targeting, and soliciting phone meetings. Performed a need analysis, the study aimed at understanding digital revolution, Drive all aspects of successful Proof of Concepts from requirements Devised Digitization maturity model. Show less

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  LatentView Analytics

  Apr 2018 - Jul 2020

  Assistant Manager
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  Synechron

  Aug 2020 - now

  Lead Consultant