
Darko Simić
Call Centre Service Provider

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About me
Senior Banking Officer at NLB Komercijalna banka AD Beograd
Education

Belgrade Banking Academy - Faculty for Banking, Insurance and Finance, Belgrade
2007 - 2011Graduate Economist, Bachelor of Economics - Banking Manager Investments and Securities
Belgrade Business School, Belgrade
2003 - 2007Engineer of informatics systems Business informatics and E-business,
Megatrend University, Belgrade
2013 - 2014Graduate Economist School of Business Studies
High school “Ljubomir Ivkovic”, Barajevo,
1999 - 2003Economic technician Economics
Experience

Trizma Neuro
Feb 2005 - Nov 2006Call Centre Service Provider- Sales campaign for Banca Intesa- Campaign for Hewlett-Packard- Technical support, EFG Bank- Telemarketing campaign (cash loans and credit card phone sale)

NLB Komercijalna banka
Mar 2006 - nowAdvisor for micro business - analyst NLB Komercijalna Banka Belgrade, SERBIA – Branch Belgrade, - Providing detailed information about types of loans and conditions for each of them and leading clients through the whole process of taking a loan- Analyzing and processing request for approving a loan and assessing creditworthiness, from the process of calculation, data collecting, request entering as well as the implementation of the loan- Managing the whole client’s documentation and internal bank loan documentation and cooperation with all the services involved in the loan approval process- Working on constant maintaining and improving business relations with clients Show less NLB Komercijalna Banka Belgrade, SERBIA – Branch Belgrade, Main duties: Providing detailed information about types of loans and conditions for each of them and leading clients through the whole process of taking a loan. Analyzing and processing request for approving a loan and assessing creditworthiness, from the process of calculation, data collecting, request entering as well as the implementation of the loan. Managing the whole client’s documentation and internal bank loan documentation and cooperation with all the services involved in the loan approval process. Working on constant maintaining and improving business relations with clients. Show less NLB Komercijalna Banka Belgrade, SERBIA – Branch Belgrade- Performing insurance agency activities- Conclusion of the insurance contract (policy), collecting the insurance premium for a certain type of insurance according to the bank insurance business in a direct contact with a client- Keeping records of insurance policies forms- Resolving customer complaints in cooperation with insurance company and sending a client to a competent organizational unit of the company for damage payment Show less NLB Komercijalna Banka Belgrade, SERBIA – Branch Belgrade, -Providing information to clients about range of products and bank services-Informing clients about bank general business terms-Performing services of opening regular and special purpose accounts and their evidence and updating-Receiving, verification and execution of cash and non-cash payment orders in the payment system-Entering and updating client’s personal data in the bank information system-Account control and execution of necessary activities related to delinquent debtors Show less
Small Business Manager
Feb 2021 - nowSenior Sales Manager
Sept 2016 - Jan 2021Insurance Agent
May 2008 - Jan 2021Cashier-treasurer
Mar 2006 - May 2016Banking Officer
Mar 2006 - Jan 2016

Gradska opština Barajevo
Nov 2016 - Nov 2019Trustee in Bankruptcy (Administrative receiver)Directorate for development and construction of the city Municipality Barajevo in liquidation, Barajevo, SERBIA – Branch Belgrade, - Informing the known creditors of the liquidation proceedings- Initial preparation of the financial statements at the date of starting the process of liquidation- Preparation of regular financial reports (if the liquidation proceedings are not completed within the same calendar year in which it is open)- Preparation of the final financial statement on the date of completion of the liquidation proceedings- Submission of initial liquidation balance sheet to the competent authorities of the company- Notify the Tax Administration of the shift of data from the registration form- Regular servicing obligations to the Tax Administration- Preparation of tax balance- Extinguishing the existing and opening a new account in a commercial bank- The payment of creditors and the founders- Deletion of the company from the Registry and other activities Show less
Licenses & Certifications
- View certificate

Certified Lean Management Professional
Udemy BusinessJul 2024 - View certificate

Crystal Reports for SAP Business One Mastery Training Course
Udemy BusinessJul 2024 - View certificate

An Entire MBA in 1 Course Award Winning Business School Prof
Udemy BusinessJul 2024 - View certificate

Cryptocurrency Investment Course 2024: Fund your Retirement
Udemy BusinessJul 2024 - View certificate

Customer Success | How to Actively Engage Your Customers
Udemy BusinessJul 2024 - View certificate

How to Present Your Thoughts Smoothly, Clearly & Powerfully
Udemy BusinessJul 2024 - View certificate

Intro to Natural Language Processing (NLP) in Python for AI
Udemy BusinessJul 2024 - View certificate

Introduction to Service Management with ITIL
Udemy BusinessJul 2024 - View certificate

NLP communication techniques
Udemy BusinessJul 2024 - View certificate

SQL Programming Basics
Udemy BusinessJul 2024
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