Lajos Varga

Experience

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  Hunép Universal Zrt.

  Sept 2007 - May 2011

  IT System Administrator
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  Deutsche Telekom IT Solutions HU

  May 2011 - Feb 2016

  Microsoft Exchange Senior Application Administrator

  • Supporting and managing on-premise Microsoft Exchange Server 2010 and 2013 infrastructures with more than 500.000 seats/mailboxes.• Build-up and configuring, supporting onboarding projects.• Troubleshooting, deep dive and risk assesments.• Supporting applications such as Threat Management Gateway (TMG) and Symantec Enterpise Vault• Writing technical documentations• Creating and improving ITIL-based processes• Managing customer and internal escalations• Vendor management• Incident, change and problem management. Show less

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  Deutsche Telekom IT Solutions HU

  Apr 2016 - now

  Head of Team

  Technical Teamleader. Leading technical team, supporting and maintaining cloud-based Microsoft technologies• Monitoring team performance and training progress, mentoring and motivating• Coordinating and monitoring day-to-day operation activities, ensuring they meet customers’ expectations• Financial planning and analysis• Ensuring SLA compliance and KPIs are met• Recruitment of newcomers• Creating and improving ITIL-based processes• Managing customer and internal escalations• Vendor management• Incident, change and problem management duties Show less