Abdul Shanjari

Experience

• 

  MLC Limited

  Apr 2010 - Jul 2010

  Customer Service Representative
• 

  CONTACT CENTRES AUSTRALIA

  Oct 2010 - Dec 2010

  Telemarketing Sales Representative
• 

  Aplus Technology Inc.

  Sept 2011 - Mar 2012

  Sales Representative
• 

  David Jones

  Jun 2012 - Jun 2015

  • Logistics Assistant - EDI Helpdesk & Shipping Coordinator

    Apr 2013 - Jun 2015

  • Sales Assistant

    Jun 2012 - Mar 2013
• 

  HP

  Jun 2015 - now

  Within the Digital & Transformation Organisation:– Change lead for technology-led change initiatives, including ERP, CPQ, CRM.– Exposure at Global, APJ and ANZ level change efforts within the organisation.– Led change dialogue with HP Leaders, People Managers, Sellers and Partners in support of HP’s digitaltransformation agenda.– Developed comprehensive change frameworks and plans, including detailed approaches on key change levers such as communications, training and sustainment.– Well experienced with Change Management in Agile, being the APJ Change Lead for the CPQ digitaltransformation based on the Scaled Agile Framework.– Experienced with leveraging 3rd party digital adoption applications. Show less Within the Sales Operations organisation:– Managed the operational business relationships of large enterprise and government accounts; servingon the account team.– Enabling the frontline sales teams by partnering on improving the sales process when it comes to Global change initiatives, whilst reducing friction in the lead to order process and tools on a day to day basis.– The SME for all operational topics when supporting the tender process.– Prepared and ran operational performance reviews with customers and led improvement plans. Show less

  • Change Management Lead

    May 2021 - now

  • Account Operations Manager

    Aug 2019 - May 2021

  • Contracts Administrator

    Sept 2017 - Jul 2019

  • Logistics Specialist

    Jun 2015 - Aug 2017