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Jeff Johnson

Jeff Johnson

Followers of Jeff Johnson892 followers
location of Jeff JohnsonSt Louis, Missouri, United States

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  • Timeline

  • About me

    Bachelor of Arts (B.A.) at Southeast Missouri State University

  • Education

    • Southeast Missouri State University

      1980 - 1984
      Bachelor of Arts (B.A.) Communication and Media Studies

  • Experience

    • GenCare/United Healthcare

      Jan 1985 - Jan 1996

      • Manager, Member Quality Control

        Jan 1992 - Jan 1996

      • Member Service Supervisor

        Jan 1985 - Jan 1992

    • Healthlink

      Jan 1996 - Jan 1999
      Director of Customer Service

    • Jsjohnsonphotography.com

      Jan 1999 - now
      Photographer

      Freelance Photographer

    • Missouri History Museum

      Jan 1999 - Jan 2007
      Visitor Services Manager

    • Concordia Publishing House

      Mar 2008 - now
      Customer Service Manager

    • Midwest Excellence Institute

      Mar 2012 - Nov 2012
      Examiner

  • Licenses & Certifications

    • Examiner, Excellence in Missouri Foundation

      Excellence in Missouri Foundation
      Mar 2012

  • Honors & Awards

    • Awarded to Jeff Johnson
      Purdue University/Benchmark Portal Center of Excellence Award Certification awarded in 2008, 2009, 2010 and 2011 I manage the Concordia Publishing House Customer Call Center. Under my direction, the CPH Call Center was awarded the Purdue University/Benchmark Portal Center of Excellence Award - ranking the CPH Call Center in the top 10% of all Call Centers measured by Benchmark Portal. Awarded certification 2008, 2009, 2010, 2011. Named the top Small Call Center by Benchmark Portal in 2010.