Grace Laurin

Experience

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  Loblaw Companies Limited

  Oct 2015 - Jul 2017

  Cashier Customer Service

  • Customers of all ages and races. • Gain awareness of different types of clientele.• Skills on how to perfect time management, be very outgoing, multitasking, handling money and working under pressure.• Assist customers by providing information and resolving their complaints.• Calculate total payments received during a time period and reconcile this with total sales.• Greet customers entering establishments.• Process merchandise returns and exchanges.• Supervise others and provide on-the-job training. Show less

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  Self-Employed

  Jan 2016 - now

  Freelance Makeup Artist

  • Completed makeup for weddings, proms, and special occasions• Strong communication skills and ability to visualize client requests• Performed basic hair styling for clients• Ensured client satisfaction

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  Tucker's Marketplace

  Apr 2017 - Jul 2017

  Hostess Server

  • Addressed guest inquiries and issues, solved problems and provided product• Greeted guests walking in the door and ascertained guests needs.• Provided an elevated guest experience to generate a loyal clientele.• Organized reservations and walk-in parties to ensure guest satisfaction.• Maintained constant communication between management and all other employees to provide smooth operations in an extreme high-volume environment.• Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere. Show less

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  St. Andrews Presbyterian Church

  Jun 2017 - Aug 2017

  Camp Counselor

  Camp counselor at St.Andrews Church where the other counselors and I attended to children's needs allowing them to enjoy a fun filled summer camp experience. Organized many camp activities and various field trips. Gained insight on interacting with children and was an overall rewarding experience.• Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.• Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.• Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.• Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.• Manage the daily operations of recreational facilities. Show less

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  King Slice

  Nov 2017 - Feb 2020

  Server

  • Gained numerous skills surrounding food handling• Extremely thorough when dealing with cash and payments • Ability to communicate and listen very well to customers demands and concerns• Very punctual• Can perform very well under pressure • Very friendly when dealing with customers and employees• Ability to thrive in fast pace environment • Able to work in standing positions for numerous hours• Team player

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  Bulk Barn Foods Limited

  Dec 2017 - Apr 2019

  Cashier

  • Customers of all ages and races• Basic mathematic skills• Excellent communication skills• Multitask effectively and able to perform under pressure• Trustworthy employee• Help customers with their questions and concerns immediately • Learned patience when dealing with customers concerns• Clear communication skills• Knowledge of products being sold• Punctuality skills

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  The Keg Steakhouse + Bar

  Mar 2018 - Aug 2021

  Food Server

  • Oversee front-of-house and back-of-house aspects, ensuring guests received high-quality service• Assist managers, guaranteeing proper portioning and plate presentation• Manage the tasks of servers and line cooks• Ability to multitask very effectively • Guide servers where food needs to be run• Knowledge of all dishes being sold as well as the quality• Very assertive • Ability to remain calm under pressure • Great communication skills

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  Shoeless Joe's Limited

  May 2018 - Jul 2019

  Food Server

  • Ensures that customers are enjoying their meals or that they do not have any problem with their food• Checks their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages• Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes• Prepares and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments and napkins in every table or counter.• Performs other duties like brewing coffee and preparation of salads and appetizers• Decorates dishes prior to serving• Ensures that there are adequate supplies of food, tableware, linens, and beverages• Offers wine selections, put this in the proper wine glass, and pour the wine for customers• Stays alert for customer’s requests and be prompted to address them• Performs other tasks assigned by supervisor or manager from time to time. Show less

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  Graceful Divas

  May 2021 - now

  Owner

  Graceful Divas is an all natural online cosmetics store. What makes Graceful Divas unique is the fact that our lip glosses are made form 100% natural ingredients as well as being fruit flavored. Our glosses include glitter to leave lips with a fabulous finish. Graceful Divas is centered around beauty, confidence, and power. We want our customers to feel special when wearing our lip gloss.

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  Style Encore Centerville

  May 2021 - Sept 2021

  Retail Sales Associate

  •Learned to purchase & sell gently used fashion & designer clothing, handbags & accessories.• Sort items, selecting appropriate pieces for the store.• Ensured quality control of inventory, ensuring items are a current style, with no rips, tears, or stains.• Priced each individual item (what we sell the item for and a price we can pay the customer for that item).• Reviewed quotes with customers.• Tag items and put them out on the sales floor.• Assist customers with inquiries and assist in fitting rooms, ensuring they have items that are appropriate sizes and styles.• Learned excellent customer service skills that assisted in upselling multiple products.• Showcase items on Instagram & online store.• Take photos of items and upload to our online store.• Manage merchandise on online store. Show less

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  Banana Republic

  Aug 2021 - Jan 2022

  Fashion Stylist

  •Evaluate client needs while offering genuine and professional feedback.• Helped clients develop their original style and supported them in achieving their best look.• Inform guests on current fashion trends, building brand awareness and brand loyalty.• Consistently treat all customers and employees with respect and contribute to a positive work environment.• Handle tasks on work floor such as answering phone calls, charge sends, cash skills, replenishing inventory, precise folding of merchandise.• Support fitting rooms by organizing clothing for each guest, sanitizing the rooms after every client, assisting them if they need a different style or size, provide fashion forward advice.• Use of technology such as iPads and iPods for inventory lookup as well as the use of walkie- talkies to communicate with colleagues every shift.• Helped in the grand opening and setting up of brand-new Banana Republic store. Show less

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  Burberry

  Nov 2021 - Feb 2022

  Sales Associate

  - Assist clients with personal styling needs- Extensive product knowledge - Engaging business rapport- Work in close contact with public during COVID-19 Pandemic- Multitask efficiently

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  Fendi

  Nov 2021 - Nov 2021

  Fendi x SKIMS Pop-Up Shop Representative

  • Helped clients navigate digital photo booth where they were able to take interactive pictures and videos that could be shared on social media.• Engaged with hundreds of people and was eager to provide them with a great once in a lifetime experience.• Provided clients with detailed information about the exclusive merchandise sold during the FENDI X Skims collaboration. This was an exclusive pop-up shop (1 out of 3 in the world). The other two were in Korea and Los Angeles. • Teamwork with management and style associates. • Resourceful interactions with VIP clientele. Show less

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  CELINE

  Apr 2022 - Nov 2023

  Managerial Assistant

  • Assisted manager with daily tasks such as opening/closing the store, client requests & holds, tracking inventory.• Helped clients with their personal styling needs by introducing them to the new collection, popular items, finding their size, helping them in the change room. • Offered clients suggestions on items they should purchase for gifts etc. • Assisted VP team to organize and set up new store.• Reorganized handbag room and offsite area.• Added labels to all inventory.• Assured ready-to-wear items are labelled, sized, and packaged correctly.• Organized and unboxed over 800 new fragrances for the store.• Maintained a clean, safe, and organized office area.• Packaged orders for shipping Show less

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  Oliver & Bonacini Hospitality

  Apr 2022 - Oct 2023

  Server/Bartender