Juan Penagos

Experience

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  Accenture

  Jan 1994 - Jan 2004

  Senior Manager

  Led strategic, organizational, process, and technology transformation projects in different companies across various countries in Latin America. Among the main initiatives developed are projects related to Customer Strategy Development (CSD), Commercial Performance Models (CPM), Innovation and Development of New Products and Services (IDNPS), design and implementation of Project Management Offices (PMOs), redefinition of operational models and marketing and sales units, development of product and service portfolios, diagnosis and construction of CRM plans, implementation of Core Banking systems, and design and implementation of marketing and sales operational models. Show less

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  Sönar

  Jun 2004 - Aug 2013

  Partner

  Designed consulting solutions for clients encompassing strategy, processes, and technology. Created OBlisk, a technological platform based on Performance Management and Balanced Scorecard concepts, for monitoring and managing corporate strategy, which was then implemented in multinational companies across South and Central America. Led transformative initiatives in multiple companies, refining their business models and operations using tools like the Business Model Canvas, achieving alignment with customer needs. Additionally, structured BlueBook, a business unit focusing on market studies within the Colombian insurance sector. Under my leadership, the MangoTree and PiedraDigital business units excelled in mobile application development and pioneered Cloud platform construction, leveraging Web and Internet technologies. Show less

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  Rokk3r Labs

  Sept 2012 - Sept 2013

  Managing Director

  Co-founded the Colombia Office and led the offshore software factory operation, strengthening the portfolio startups and establishing strong bonds with their entrepreneurs. Innovated in agile methodologies for software development, focusing on efficiency and effectiveness. Under my leadership, the team grew in both quantity and added value, fostering a culture of collaboration, innovation, and adaptability to meet the required standards of an international operation. Responsible for the launch of eight ventures, coordinated multicultural and multidisciplinary teams across various countries, managing different languages and technologies (programming languages and infrastructures), aligning actions with customer expectations. Show less

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  Marsh

  Sept 2013 - Sept 2016

  VP National Leader of Personal Lines and Small Business

  Drove commercial, marketing, and operational fronts of the segments, defining and executing the strategy with a national team, increasing sales levels and established commercial indicators. Formulated the technological direction to venture into non-traditional channels (web, apps, social networks, contact center) to market insurance online. Directed the communication and marketing architecture to strengthen the bond with customers and raise awareness towards insurance options. Built alliances and agreements with insurers to design solutions that responded to the needs of customers from different segments. Show less

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  Orion Infiniti

  Oct 2016 - Aug 2022

  General Manager

  Led the ideation, design, development, and procurement of IoT solutions, integrating hardware and software to modernize enterprise resource management (energy, water, gas, temperature, and people and motion images). Established international strategic alliances and guided an interdisciplinary team, implementing devices and digital platforms on the Google Cloud Platform with advanced IoT sensors for real-time analysis, visualization, and decision-making. Our collaborations with McDonald's Caribe, Movistar Colombia, WeWork, Pactia, and Cimento transformed the vision of IoT usage into advanced, cost-effective, and sustainable practices. Show less

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  Iwé Consultores

  Sept 2022 - Apr 2024

  Consulting Director

  Led a strategic transformation project for DIAN (Tax and Customs Administration in Colombia), focused on modernizing its strategic direction through the adoption of Total Alignment methodology and the implementation of a specific technological solution for strategic analysis and management. My endeavor contributed to strategic, technological, and transformational aspects, facilitating interaction with senior officials, and promoting renewed strategic commitment, creating a strengthened planning and management model to align the entity with its future goals. Show less

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  Américas BPS

  May 2024 - now

  Business Transformation Manager

  I lead a high-performance team with a proven track record in consulting, project management, intelligent process automation, and advanced analytics. Focused on optimization and continuous improvement, we help our clients identify and implement initiatives that transform and modernize both internal and client-facing operations. Additionally, we collaborate closely with the sales team to deliver innovative solutions to potential clients, elevating the industry standard for service.