Experience

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  Slash support

  Jun 2007 - Nov 2007

  Tech support engineer

  End User Voice SupportWireless Device TroubleshootingNetwork Troubleshooting

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  Vbizap soft solutions - champ

  Jan 2008 - Mar 2014

  Project coordinator

  Managed scope (work with the business to prioritize functionality to deliver business benefit) to ensure commitments are achieved within agreed on time, cost, and quality parametersReported to senior management and other stakeholders and published periodic project status reports.Acted as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiativesManaged team of developers to provide prompt Onsite/remote support to track and resolve issues raised by the Clients.Defined and tracked project milestones while developing, maintaining, and reporting on an overall integrated delivery plan.Acted as Point of contact for various projects for accepting the Change requests and implemented the same within stipulated TAT. Show less

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  Secure iq

  Apr 2014 - Mar 2015

  Project coordinator

  Manage Change Requests from ClientsSPOC between Client, Onshore and Offshore team.CR DocumentationEnd to End requirement delivery, from change request management to UAT sign off and production roll overCoordinate with SCM team to ensure timely update of core filters for newly detected IDS/IPS, Firewall and other network eventsSend weekly reports to clients with details of newly detected and supported signaturesHost weekly Webex meeting with clients to receive feedback on UAT and update them on development progress for new featuresFollow up with internal SOC and SCM team to roll out timely updates to the SIEM servicesCoordinate with development and QA team to ensure timely update of the Web and mobile User interface Show less

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  Ndtv

  Apr 2015 - Oct 2017

  Application architect

  I managed our business critical Broadcast management (Champ)application. I planned and integrated Champ with Amagi for regional replacement of commercials on our national and international feeds. I also carry out R & D for implementing new digital solutions to increase productivity. I specialize in Requirements Gathering, Use Case modelling, Gap Analysis, Testing, Quality Control, UAT and Application Implementation. I coordinate with Auditors for internal and external ITGC audits. I prepare the Business Requirement and Software Change request documents for any customization to be done in Champ . I also perform periodic security access reviews of Champ software to ensure adherence to audit controls. I interact with users on a regular basis to explore existing manual process and automate it in the CHAMP software. I carry out index analysis and tuning on Champ application database to eliminate unwanted indices, create high impact missing indices and merge similar indices to shed load on system. For a period of 2years, I also managed and maintained NDTV's Media Institute Website www.ndtvmi.com Show less

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  Prime focus technologies

  Oct 2017 - Jan 2018

  Program manager

  Prepare weekly project status reports for internal and external stakeholdersPublish monthly Management Metrics reportEngage with end users to gather requirements and track them to closureInterface with client and internal stakeholdersCoordinate with internal team for Client Production house connectivity

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  Vbizap soft solutions - champ

  Mar 2018 - Apr 2022

  Project manager

  • Project budgeting, tracking and delivery• Manage day to day operations of development and support resources• Monitor overall product roadmap and service delivery• R&D to create new product opportunities• Manage client change requests • Azure cloud IaaS deployment and administration• F2F client engagement to leverage client relationship• Provide demos to new clients and implement our software solution• Assist clients to adopt new and effective business process workflow• Create solution documents for new BRD from client• Handle escalations and business critical support• Research for new initiatives• Prepare proposals and budgets for new projects and clients• Website administration• SEO to ensure website is displayed on first page of Google Search Results Show less

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  Wipro

  Apr 2022 - now

  Project manager