Experience

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  Gbm

  Mar 2011 - Jul 2021

  Corporate position that brings services to all the region. I had create and updating the politicals and procederes to define the guidelines in the IT processes, like logical access, monitoring, safe development.I was in charge of all the internal systems. Someones of the applications was transfome in a outsourcing model but with the responsability of compliance the OLA’s and the services. The internal and external audits was my responsability. Managing the continuity and security processes.I was being part of the team who implement the ISO27001 certificate from the Costa Rican Data Center.I was focus in managing in the digital transformation and innovation, with done internal devolopment and RPA’s. Searching paperless, integrate systems and automate processes. In adition having a role Scrum master or project manager, it’s depedend of the project. Show less Corporate position that brings services to all the region. Managing and responsable to implement, updating, supporting, integrations of all the internal systems. Platforms like SAP CRM, SAP ERP, SAP FIORI, BPM, CONTROL DESK (tool for Management the ITIL processes) and others.Manager of the continuity and security processes.I was create and update the instructions or procedures that are my responsability of my management.In case of the developments my role was a project manager or Scrum master. Show less

  • Application Management

    Dec 2018 - Jul 2021

  • Emergency team manager

    Jun 2016 - Jul 2021

  • Internal Systems Coordinator

    Mar 2014 - Dec 2018

  • Internal Systems Analyst

    Mar 2011 - Mar 2014
• 

  Asegbm

  Feb 2021 - Jul 2021

  President of the association’s board of directors

  I was elected president of employee asociation. In 5 months I done importants project, new options of crédito, implement e-comer e, had more comunnication with the associates.

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  Grupo babel it services & solutions

  Sept 2021 - Oct 2021

  Scrum master

  Scrum Master encargado de un equipo de trabajo de arquitectura de innovación tecnológica de una entidad financiera del estado.

• 

  Kyndryl

  Nov 2021 - now

  Administrador de plataformas SAP

  • SAP Product Delivery Manager

    Mar 2022 - now

  • Senior SAP Basis Administrator

    Nov 2021 - Apr 2022