Elias Elia

Experience

• 

  Thierry's Friends

  Jan 2005 - Jan 2006

  Assistant Warehouse Manager

  - Assisting the Warehouse Manager in the successful and timely flow of production.- Establish and maintain orderly product safety conditions at all times.- Ensure accurate and timely shipping and of all subcontract materials and finished products.- Establish and maintain inventory control systems for all materials.- Keep inventory current at all times; notify customers of any inventory shortages.- Enhance Teamwork to maintain order of warehouse.- Recommend tools, fixtures, and equipment upgrades to improve work flow and productivity.- Delivery date deadlines necessary for each contract.- Assist in the preparation of and/or conduct time studies necessary to establish accurate consumer hourly-rates and piece-rates used to provide accurate contract bids for current and future business. Show less

• 

  Thierry's Friends

  Jan 2006 - Jan 2010

  Warehouse Manager

  - In control of warehouse conditions, labels and storage.- Set storage conditions and coordinate with the Stock Keeper to avoid damage/stolen goods.- Supervise equipment, replacement, availability, and disposal of surplus materials.- Motivating, organizing and encouraging teamwork within the workforce.- Training staff and monitoring their performance and progress.- Overseeing stock control and processing orders.- Ensuring quality, delivery and budget objectives are met.- Delivering and fulfilling objectives and directions from the operation's headquarters.- Responding to and dealing with customer communication by email, fax and telephone.- Keeping stock control systems up to date and planning future capacity requirements.- Producing regular reports and statistics on a daily, weekly and monthly basis.- Briefing team leaders on the daily issues and procedures.- Monitoring the quality of service customers receive.- Ensuring the health, safety, cleanliness and security of the work environment.- Overseeing the planned maintenance of vehicles, machinery and equipment Show less

• 

  Thierry's Friends

  Jan 2010 - Jan 2013

  Production And Inventory Control Manager

  - Responsible for product inventory and investigations.- Product Analysis | Sales – Purchasing.- Product distribution and circulation (for branches, warehouses and wholesales in Lebanon)- Establish and monitor inventories (Permanent/Temporary) and update data of all goods.- Preparing purchase order between sister companies. - Preparing shipments to Dubai and Jordan (Packing list - Global invoice) - Ensure quality control system on every product (Packaging – Delivery – Merchandising - Receiving of Goods) Show less

• 

  Alfa Telecommunications

  Jun 2013 - Jul 2024

  Ensure proper Booking of the A/P and A/P related transactions in accordance with the Accounting standards and in line with Company policies. To reconcile and ensure the follow up of A/P accounts:Comply with International Financial Reporting Standard Principles (IFRS) for financial statements.Maintain, follow up and post vendors invoices as per the company policies.Prepare on a regular basis the vendors down-payment files.Prepare transactions related to Bank cards and clients exempted from VAT.Keep close track of accounts payable details and reconcile accounts with suppliers.Resolve accounts payable issues or inquiries.Liaise with auditors for any financial report. Show less - Manage large amounts of inbound calls in a timely manner.- Educate customers on products and services offered using effective sales techniques.- Finding the most suitable solution for every case. - Meeting all on-going KPIs and targets.- Maximize call quantity and performance. - Reports constantly and in due time about any anomaly or alerts.- Learning all about Alfa’s services and communication tactics.- Training new staff and monitoring their performance for a certain period of time.- Improving time management skill.- Attending many training sessions to enrich my communication skills.- Being part of a team.- Build sustainable relationships and engage customers by taking the extra mile. - Seize opportunities to up-sell services when they arise.- Learning to work on several computer applications related to Alfa lines.- Managing all activities and emails on Microsoft Office Outlook. - Promoted from Mass to High Value Customer Service Representative (May 2015) Show less

  • Accounts Payable Accountant

    Sept 2018 - Jul 2024

  • Customer Service Representative

    Jun 2013 - Sept 2018
• 

  Medica Group

  Nov 2022 - Jul 2024

  Regional Accounts Payable
• 

  Creative Spaces LLC

  May 2024 - Dec 2024

  Accountant

  Handling vendors & customers accounts using QuickBooks (invoices-credit notes-check payment-soa-estimates)Assist in all administrative requests

• 

  J.R. Vinagro Corporation

  Nov 2024 - now

  Accounts Payable Specialist