Tajith Manathunga CMILT

Experience

• 

  EFL

  Apr 2013 - now

  • Proactively manages all aspects of international accounts such as MAST, GAP, EB, MGF, JCREW and Coordinate international movements of shipments from origin transit points up to final destination within allocated time frame while also maintaining an excellent customer satisfaction. • Coordinate with air carriers, trucking companies and brokers in US.• Coordinate and arrange deliveries to customers warehouse while also minimizing the trucking cost.• Follow-up with hubs for connecting details and required to ensure that no undue delays at any hub port. • Work with AMS, update EDI, Cargowise, EDI Descartes and handle customs clearance in US gateways.• Preparation of various reports weekly and monthly basis to easily analyze shipments performance and make strategic decisions as well as to identify areas for expansion or improvements.• Maintain SOP’s and ensure compliance to all policies, procedures, standard operating practises, with recommendations for improvement. • Focus on KPI’s to ensure appropriate service excellence to customers.• Processes freight claims and customer complaints.• Distribute workload amongst the team members. • Supervise and develop team through learning and development, goal setting, periodic feedback and reviews. Show less

  • Manager

    Apr 2024 - now

  • Assistant Manager

    Apr 2021 - Apr 2024

  • Senior Executive - Air Freight Operation & Global Accounts, Cutomer Service- International Services

    Apr 2018 - Apr 2021

  • Executive - Air Freight - International Services

    Apr 2017 - Mar 2018

  • Senior Coordinator-International Services

    Apr 2015 - Apr 2017

  • Coordinator

    Nov 2013 - Apr 2015

  • Warehouse Supervisor

    Apr 2013 - Oct 2013
• 

  Trans American

  Aug 2023 - now

  Team Lead - USA & Canada

  Custom Brokerage & Logistics operations