
Erick Rolfe
Administrative Assistant

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About me
Vice President; Audit Manager - CFO Audit Data Quality Team
Education

University of Connecticut
2011 - 2013Bachelor's degree Business Administration
Dale Carnegie Training
2013 - 2013Skills for Sucess Graduate
Manchester Community College
2009 - 2011Associate of Science (AS) Business Administration 3.33/4.0
Experience

Clear River Fuel Oil
Jul 2009 - Jul 2012Administrative AssistantImplemented automated processes in delivery operations, increasing efficiency in delivery routes and total number of stops a day. Supported the business office manager in call center operations, delivery operations, accounts receivable and collections, coordinating with state and non-profit energy assistance agencies.

The Home Depot
Feb 2010 - Aug 2013Sales AssociateResponsible for customer service and maximizing sales to meet department goals. Managed a large and diverse inventory, employing inventory management strategies to ensure product levels remained consistent with store thresholds.Created and implemented marketing strategies for department and store wide products, effectively increasing sales and exceeding store divisional metrics.

Bank of America
Jun 2012 - Aug 2012Corporate Audit InternPerformed validation of the company’s risk management activities through testing of key processes and controls.Identified control and process weaknesses, documented control points and provided evidential support for closing report recommendations.Supported the development of audit plans based upon the risk profile of the company’s businesses.

Bank of America
Jun 2013 - Aug 2013Corporate Audit InternPerformed validation of the company’s risk management activities through testing of key processes and controls.Identified control and process weaknesses, documented control points and provided evidential support for closing report recommendations.Supported the development of audit plans based upon the risk profile of the company’s businesses.

Rose International
Aug 2013 - Jun 2014Financial Services Contractor - Bank of America Global Commercial Banking Operations Audit TeamResponsible for executing testing of the Global Commercial Banking Sarbanes-Oxley financial controls, used in the monthly and quarterly financial regulatory reporting process.Executed sections of audits within the operational driven process functions of the company’s Global Commercial Banking Division, specifically in the commercial card, check processing, and commercial loan underwriting and approval sections.Designed and implemented section of test plans for scope of audit assignment, providing testing and recommendations for direction of audit assignment based on risk management analysis, company research, and spreadsheet models. Show less

Bank of America
Jun 2014 - Apr 2019Promoted from Senior Auditor to Audit Supervisor after one years’ time, in 2018. Actively managed three to six resources during the course of audit assignments and projects; utilizing project management skills to manage workload, review work product, and provide timely coaching and feedback to resources and management. Responsible for developing audit approach, coordinating testing efforts of internal and external resources, and providing updates to Management on assessing the Banks’ implementation efforts of adopting the new current expected credit losses accounting standard (CECL). Show less Actively managed one to two resources during the course of audit assignments and projects; utilizing project management skills to manage workload, review work product, and provide timely coaching and feedback to resource and management. Engaged in an end-to-end evaluation of the Bank’s Commercial Credit Loss Estimation platform, specifically around loss forecasting methodology and documentation of Large Corporate and Commercial Real Estate Loan Portfolios. Assisted in the evaluation of the Bank’s Retail and Commercial Credit Risk Loan Data Aggregation systems, reviewing the application controls, process documentation, and reporting outputs. Performed and lead sections of Credit Risk audits such as (Concentration Risk, CCAR/DFAST, Global Markets Credit Risk) analyzing key credit policies and procedures, risk appetite credit metrics and limits, and loan portfolio reports, providing an assessment on the adequacy of internal controls in place. Responsible for understanding, developing test plans, and managing testing efforts of the Credit Risk Sarbanes-Oxley financial controls, consisting of 45 Allowance for Credit Losses and Financial Data Aggregation controls. Show less Engaged in an end-to-end evaluation of the Bank’s Commercial Credit Loss Estimation platform, specifically around loss forecasting methodology and documentation of Large Corporate Loan Portfolios.Led assigned evaluation efforts of the Bank's Commercial Real Estate Loss Estimation platform, specifically around data quality management systems and manual credit file data capture processes. Assisted in the evaluation of the Bank’s Retail and Commercial Credit Risk Loan Data Aggregation systems, reviewing the application controls, process documentation, and reporting outputs.Performed and lead sections of Credit Risk audits such as (Concentration Risk, CCAR/DFAST, Global Markets Credit Risk) analyzing key credit policies and procedures, risk appetite credit metrics and limits, and loan portfolio reports, providing an assessment on the adequacy of internal controls in place.Responsible for understanding, developing test plans, and managing testing efforts of the Credit Risk Sarbanes-Oxley financial controls, consisting of 45 Allowance for Credit Losses and Financial Data Aggregation controls. Show less Collaborated with various levels of audit and business management on audit findings, recommendations, and corrective action plans.Analyzed weekly excel files containing batches of consumer and bank executive complaints from enterprise database, utilizing excel functions to efficiently search for trends and keywords.Conducted and performed internal and external market research, ultimately identifying and creating targeted audit reviews assessing the anticipatory risks within the different product functions of the bank.Created Microsoft Access Database syncing to team SharePoint site, streamlining the process of cataloging the identified risks and status of the targeted reviews.Consulted with key business and process owners, documenting business processes through narratives, walk-throughs and analyzing process flows.Performed targeted reviews and examined existing processes and controls. Documented, organized, and defined control testing results, presenting findings to various levels of audit management. Show less
AVP; Audit Supervisor - Enterprise Credit Risk Audit Team
Jun 2018 - Apr 2019AVP; Senior Auditor - Enterprise Credit Risk Audit Team
Jun 2017 - Jun 2018Auditor II - Enterprise Credit Risk Audit Team
Jun 2015 - Jun 2017Auditor I - Field Assessment & Site Testing (Anticipatory Risk) Audit Team
Jun 2014 - Jun 2015

Black Knight
Apr 2019 - Mar 2020Regulatory Compliance Audit Senior
Bank of America
May 2020 - nowVP; Audit Manager - CFO Audit Data Quality Team
Jun 2024 - nowVP; Audit Manager - Credit Risk Audit Team
Feb 2022 - Jun 2024VP; Audit Supervisor - Credit Risk Audit Team
May 2020 - Feb 2022
Licenses & Certifications

Certified Internal Controls Auditor (CICA)
Institute for Internal ControlsJul 2017
Certified ScrumMaster (CSM)
Scrum AllianceJul 2021
Honors & Awards
- Awarded to Erick RolfeBank of America Global Diversity & Inclusion Award Bank of America December 1, 2017
- Awarded to Erick RolfeAcademic Excellence Award University of Connecticut School of Business Sep 2013
- Awarded to Erick RolfeDale Carnegie Breakthrough Speech Award Dale Carnegie Training Mar 2013
- Awarded to Erick RolfeAcademic Excellence Award University of Connecticut School of Business Sep 2012
- Awarded to Erick RolfeDeans List Manchester Community College Oct 2010
- Awarded to Erick RolfeDeans List Manchester Community College Mar 2010
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