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Charandeep Singh

Charandeep Singh

Followers of Charandeep Singh623 followers
location of Charandeep SinghMarkham, Ontario, Canada

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  • Timeline

  • About me

    Quality Assurance Analyst II at Intact

  • Education

    • Seneca College of Applied Arts and Technology

      2012 - 2015
      Business Advanced Diploma Business Administration and Management, General

      * The curriculum offered innovative approaches to learning, including seminars, value-added presentations, case analyses, online business simulations and external consulting projects.

    • Seneca College of Applied Arts and Technology

      2015 - 2017
      Bachelor’s Degree Bachelor of Commerce (B.Com.), Business Management

      * Courses include: Introduction to Computer Applications, Management Studies, Finance and BusinessAccounting, and Taxation* Effectively use MS Office software such as MS Word, PowerPoint, Excel, and Project to create and deliver presentations, produce essays, analyze information, produce reports and manage projects on a regular basis

  • Experience

    • Party City

      Jan 2016 - Apr 2017

      • Team Lead

        Apr 2016 - Apr 2017

      • Front End Supervisor

        Jan 2016 - Apr 2016

    • CAA South Central Ontario

      Jan 2017 - Feb 2019
      Inbound Sales Representative

      - Provide support for the membership sales queue- Focus on excellent Customer Service - Manage inbound call flow by providing first call resolution- Provide appropriate product and service options that are tailored to the needs of members individually - Meet business needs by cross-selling to other departments and products

    • Intact

      Feb 2019 - now

      - Site Team Lead Assistance for all of North York – Jan 2021-Jan 2022 - Incubation Support assistance for all new hires Includes: Sales review, 1vs1 coaching, - Success Partner for all new hires- Co-browsing Pilot assistance January- May 2021- Covid Wave 2 relief program assistance – April and May 2021 - Weekly statistics sent to our team to help achieve our overall team objective - Maintaining well above average results for quarterly, mid-year and Year to date targets Show less

      • Quality Assurance Analyst II

        Mar 2024 - now

      • Quality Assurance Analyst I

        Jun 2022 - Mar 2024

      • Expert In Sales and Services

        Nov 2021 - Jun 2022

      • Specialist in Sales and Services

        Mar 2020 - Nov 2021

      • Insurance Advisor

        Feb 2019 - Mar 2020

  • Licenses & Certifications

    • Test Automation Foundations

      LinkedIn
      Oct 2022
      View certificate certificate

    • Other than Life Insurance (OTL Licence)

      Insurance Institute of Canada

    • First Aid with CPR & AED

      Rescue 7 Inc.
      Aug 2016

    • Agile Testing

      LinkedIn
      Jul 2022
      View certificate certificate

    • Canadian Professional Sales Certificate

      Seneca College
      Apr 2015