Rahman Kassim

Experience

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  Cmaxzone Technology Sdn Bhd

  Mar 2005 - Jan 2010

  Software Engineer

  - Lead a team of developers and assign tasks to developers based on their ability, skill and time schedule.- Involved in a few projects (web based applications) with genesis’s clients such as Terengganu e-Government & Tabung Baitulmal Sarawak.- Participate, contribute and lead in the various phases of the software development.- Involve in designing and architecting the solution for a web application.- Involve in designing HLD, LLD documents.- Communicate with clients and team members to assess technical feasibility of user requirements.- Monitor developer's job or task and make sure they can deliver on time and meet the requirement. Show less

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  Centre for Content Creation Sdn Bhd

  Feb 2010 - Jun 2015

  Application Specialist

  - Participate and contribute in the various phases of the system development. - Develop a data-driven, dynamic content system/application.- Coordinated with the project manager to design and develop product-specific project schedules and technical designs as per clients' requirements.- Design custom components for data integration and encryption in the software.- Assisted in the development of mobile applications (iOS/Android/Windows) by providing the mobile developers set of web services (JSON/XML).- Designed, developed, and performed unit test applications matching with established standards.- Analyzed, monitored, reviewed, and improved application performance and satisfaction.- Analyzed and resolved technical issues.- Enhance the functionality and interface of existing systems. Show less

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  TDCX

  Jul 2015 - Jul 2022

  Technical Ops Manager

  - Managing and leading Software Engineering team, DevOps Engineer, ML Engineer, RPA Developer and QA System Analyst.- Developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.- Guide business decisions from a technical perspective like performance, reliability, scalability, and security.- Managing and interacting with clients and stakeholders of different levels.- Implement agile software development practices such as test driven development, continuous delivery and pair programming.- Coach QA team to develop and execute good testing plans and strategy.- Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.- Collaborate with DevOps Engineers in creating software deployment strategies that are essential for the successful deployment of software in the work environment.- Managing automation projects and working together with RPA Developer in automating processes across multiple business lines such as finance, customer intelligence, IT infrastructure, risk management and business optimization. Show less

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  One Medicare Sdn Bhd

  Aug 2022 - now

  Management Information Systems Manager