Mukesh Yadav

Experience

• 

  Times Internet

  Mar 2018 - May 2019

  MIS Executive
• 

  Tata Communications

  Jun 2019 - now

  • Keeping a track of Quality of high traffic destinations on daily basis.• Reporting to support team for resolution of issues.• Identify new suppliers for the existing route as per current price or a new reduced price.• Analyzing the LCR reports of all rates received till date to business on daily basis. • Liaise with the internal team regarding routing issues.• Respond to quality issues and support the sales team.• Prepare Traffic report on weekly bases of monthly bases.• Manage wholesale routing based on route performance and cost. • Provide support to Business team to explore and enable good route with least cost and quality routes.• Responsible for grey route and handset testing • Updating supplier cost & feature as per change requests as and when required.• Suggesting feature upgrades in current automated system thus increasing the route stability and effective traffic monitoring, planning and termination. Thus improving customer experience• Prepare ad hoc MIS reports.• Prepare the dashboard for supplier traffic.• check reports for Trial customers on daily basis – At least twice (M/E) Show less

  • Senior Analyst - Product Management

    Aug 2021 - now

  • Routing Management Specialist

    Jun 2019 - Jul 2021