Carla O.

Experience

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  Aberdeen Performing Arts

  Aug 2016 - Jun 2018

  Bar Staff

  - Provided bartending service across multi-site venue- Effective daily cash handling- Maintained effective teamwork ethos- Up-sold products to encourage a higher spend per head- Provided an effective customer care service for up to 1500 customers

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  The Bowl GmbH

  Jul 2018 - Sept 2018

  Bar Staff/ Waitress/ Barista

  - Responsible keyholder for the business- Daily cash handling- Provided an effective and efficient bartending service including cocktails- Maintained accurate stock control and placed stock orders

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  University of Portsmouth

  Oct 2018 - Apr 2019

  Research Assistant

  - Coded rehabilitated orangutan behaviour, recorded on video using an ethogram - Developed excellent spatial data handling skills in Google Maps- Management of large datasets in Excel

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  Kings Theatre

  Nov 2018 - May 2019

  Duty Manager

  - Responsible for the health and safety of staff members & audiences- Line managed over 90 staff members including volunteers- Maintenance of historic heritage building and effective reporting of faults- Liased with theatre companies before, during and after performances- Administrational duties such as: Compilation of show reports, archiving of show related paperwork- Maintained accurate stock control and processed stock orders- Cash handling and banking on a daily basis- Responded to customer queries over phone, email and face to face- Provided an effective customer care service for up to 1600 customers- Responsible for first aid for staff and customers whilst accurately recording incidents- Audited bar, ice cream, merchandise and confectionary sales Show less

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  The Alpine Marmot Project

  Jun 2019 - Jul 2019

  Research Assistant

  - Conducted capture-mark-recapture surveys of Alpine marmots- Observed behaviour of marmot families- Camera trap monitoring, including setting up of camera traps - Processed blood and fecal samples- Entered and checked data for the project

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  Elephant Conservation Center

  Dec 2019 - Mar 2020

  Hospitality Manager

  - Educated visitors about conservation of Asian elephants in Laos- Liased with travel agencies and managed all bookings before, during and after clients‘ visits- Maintained accurate stock control and processed orders for the bar and shop- Handled cash on a daily basis- Responded to customer queries over phone, email and face to face- Provided an effective customer care service for customers 24/7- Translated and proofread company texts- Lived and worked in a remote location within a small international team and adapted to the local customs and language - Trained 4 local guides in line with the company values- Moderated both reviews and feedback given by customers- Organised daily meetings for the hospitality department Show less

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  Swiss Ornithological Institute

  Mar 2021 - Aug 2021

  Intern

  - Mapped Eurasian skylark territories by visually tracking the male flight path - Conducted nest searches to count offspring produced this year- Identified seeds and insects collected on research fields the preceding year

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  Leibniz-Institute for Zoo and Wildlife Research

  Oct 2022 - Mar 2023

  Master Thesis Project

  Title: Linking worldwide demographic parameters of wolf (Canis lupus) populations to spatial socio-environmental variablesPerformed a literature review on the demographic variables: pack size, litter size and mortality. The analysed the data by investigating the effects of different socio-environmental factors such as human footprint and forest loss on the demographic rates.

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  Cantabrian Brown Bear Research Group

  Mar 2024 - Aug 2024

  Erasmus+ Graduate Trainee

  My tasks include: analysing camera trap data for specific brown bear behaviours, setting up and managing of camera traps in the field, direct observations of brown bears in the field and contributing to 2 publications.

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  Stiftung Nordwest Natur

  Oct 2024 - now

  Research Assistant

  In charge of visitor engagement and outreach for a small protected area. Environmental education and social media, as well as working in project management across different projects.

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  NWN gGmbH

  Oct 2024 - now

  Research Assistant

  Various project management tasks in a wetland restoration project. In particular with a focus on biological monitoring and GIS.