Sean McCarthy

Experience

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  Earwax cafe

  Mar 2000 - Jun 2003

  General Manager

  - Driving the day to day operations and navigating the challenges of operating a small business- Hire, train, motivate, supervise, and evaluate staff. Responsible for scheduling, payroll, and banking duties.- Build and maintain relationships with a variety of vendors, service professionals, and inspectors to achieve the needs of the business

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  Kit Kat Lounge and Supper Club

  Jun 2003 - Sept 2007

  Server Team Lead

  - Acquire and schedule client reservations for dining and showtimes- Train all employees in restaurant standards and practices- Maintain inventory levels appropriate for business needs

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  Starbucks Coffee Company

  Oct 2007 - Jan 2014

  Store Manager

  - Recruiting, interviewing, and developing the best available talent to ensure the success of the business both today and in the future.- Oversee all operations relevant to running a business with sales exceeding 1.25M annually, including managing payroll, assisting employees with benefits, and scheduling employees to meet the needs of the company. - Driving an increase of 20% annual sales by leveraging talent, new operational systems, and creating efficiencies within the workplace.- Running multiple business units and transitioning underperforming stores during periods of management ambiguity. Show less

• 

  Fitness Formula Clubs

  Sept 2014 - Oct 2018

  Responsible for maximizing membership growth and recruitment through the successful formation and execution of sales and marketing efforts, the development and maintenance of strategic relationships and building a high performance sales team. Comfortable utilizing professional sales and marketing skills to lead a team of sales professionals and effectively coach them to perform sales calls, generate qualified leads, execute marketing campaigns, actively develop and participate in networking events and achieve monthly sales goals. Also:• Developed and implemented monthly and quarterly sales action plans. Monitored and analyzed the effectiveness of sales and marketing programs.• Implemented lead generation strategies (prospecting events, outdoor festivals, etc.) and developed targeted lead lists and help to grow the corporate WellFIT program.• Recruiting, coaching, developing and mentoring a premier sales team in order to meet and exceed club goals• Maintain knowledge of competition and industry trends Show less Purpose of Position: To uphold the company purpose and enhance the lives of members and guests by improving their overall health and wellbeing. Enroll new and keep existing members through the effective communication of FFC’s OVP (overwhelming value proposition).● Conducted a thorough needs analysis, present membership benefits that match the prospects needs/wants and invite prospects to become members of the club.● Built relationships and met the needs of prospective members through engagement such as identifying needs, club tours, pipeline management and relationship marketing strategies.● Maintained proper use of CRM (GymSales) database, contracts and forms. Effectively tracked the lead source and missed sales to understand objections and establish a course of contact.● Assisted in community outreach and power prospect up to 50% self generated leads by attending networking, neighborhood, chamber, business after hours and open house events.● Networked with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions.● Meet and exceed sales goals for memberships and ancillary services. Show less -Directing Management and Maintenance Departments-Overseeing CS Manager (Including Front Desk, Cafe, and Child Care Departments).-Working with building Ops Manager and Contract Labor to maintain equipment and facilities of a 60,000 square foot fitness enterprise.-Acquiring and maintaining membership through innovation, maintaining facilities, and coaching member/staff experience.-Maintaining inventory of supplies. Assisting to innovate new products for cafe.-Staffing, scheduling, and evaluating personnel of managed departments.-Working with management team to identify and act on opportunities to elevate member experience.-Personally addressing and resolving member concerns and issues as they occur.-Oversee daily club operations. Show less -Managing Front Desk, Cafe, Sport Shop, and Kid Care Departments-Acquiring and maintaining membership through innovation, maintaining facilities, and coaching member/staff experience-Maintaining product inventory while identifying product trends and potential new streams of revenue-Staffing, scheduling, and evaluating personnel of managed departments.- Working with management team to identify and act on opportunities to elevate member experience - Personally addressing and resolving member concerns and issues as they occur- Oversee general daily club operation Show less

  • Sales Director, Boystown

    Jan 2018 - Oct 2018

  • Membership Representative, Lincoln Park

    Sept 2016 - Jan 2018

  • Operations Manager, Lincoln Park

    Jul 2015 - Sept 2016

  • Member Experience Manager, Boystown

    Sept 2014 - Jul 2015
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  New Seasons Market

  Jan 2019 - now

  Partners with Store Manager to lead store operations and all store staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. Responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with company mission, vision values and policies. Leads Prepared Foods department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. Ensures the department provides an exceptional customer shopping experience, with the highest level of service and product knowledge. Provides leadership in line with company values and promotes a positive and progressive work environment

  • Assistant Store Manager

    Jun 2021 - now

  • Deli & Prepared Foods Manager

    Jan 2019 - Jun 2021