Arun Kumar Manikonda

Experience

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  Taj Hotels Resorts and Palaces

  Dec 2003 - Aug 2006

  Asst Housekeeper

  Played an active role in One full floor renovation & two floors at Taj Residency at Taj Residency, Visakhapatnam. Has been an active member of renovation of an 85 covers restaurant at Taj Residency, Visakhapatnam.Facilitated with the “Check in Experience” Process Improvement Team and involved in increasing the guest satisfaction by 40% at the Taj Hotels.Accredited with the Best Trainee Award from Taj Residency, Visakhapatnam.Took part in achieving Taj Business Hotel SBU’s best score in its first assessment of Tata Business Excellence Model.Hospitality Foundation Module Steered the process owner responsibility of laundry operations during the year 2005 and won TABE Award in the category of best laundry operations Show less

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  The Gateway Hotel

  Aug 2006 - Sept 2009

  Houskeeping Incharge

   Streamlined efforts for establishing the processes & standards within a year as per The Taj standards. Functioned as a:  Corporate core team member for setting up the micro and macro standards for housekeeping for the entire Gateway Hotel SBU. Steering committee member for ISO 22000 certification at The Gateway Hotel Surat. Served as a process owner for the installation of Microfibre cleaning tools for the entire Gateway Hotel SBU.Steered efforts in :-Designing the interiors and creating the staff recreation room at Gateway Hotel, Surat.-Renovating the Lobby, Coffee Shop, Specialty Restaurant, Tea Lounge, 2 Guest Floors at Gateway Hotel, Surat.-Re-furbishing the health club at Gateway Hotel, Surat.-Making the newly built 76 guest rooms operational at Gateway Hotel, Surat. -Doing the interiors for the Staff cafeteria at Gateway Hotel, Surat-Has done a refurbishment of all the corridors at Gateway Hotel, Surat.Facilitated as a member in making hotel business, sales & marketing plan for The Gateway Hotel Surat during the year 2008-09 & 2009-10.Efficiently developed the Unit Centric Balanced Score Card subsequently for 3 years.Worked as an internal assessor for the business excellence for the years 2008 and 2009.Effectively implemented TBEM (Tata Business Excellence Model).Served as the head of Community Development Action Group, also developed and organized the event calendar for the years 2008 & 2009.Gathered strong feedback management system for the hotel which has enhanced a marginal increase in customer satisfaction scores (26%).Significantly involved in the renovation & refurbishment of the laundry by using the in-house resources.Functioned with the Laundry Process Improvement Team and selected as the best P I T Team. Show less

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  Golden Tulip Hospitality Group, Dar es salaam, Tanzania, East Africa

  Oct 2009 - Jan 2010

  Executive Housekeeper

  Effectively developed Business plan and year’s strategy.Functioned as the organizer of New year’s eve party on 31st Dec 2009 and generated double the assigned targeted revenue for the evening.Efficiently handled the entire gamut of Rooms division.Holds the credit of being accredited as Operations Head through out the tenure at GoldenSignificantly executed soft-refurbishment of 60 rooms.

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  Fortune Park Hotels Limited, Jaipur

  Feb 2010 - Jun 2010

  Executive Housekeeper

  Played a pivotal role in the turn-around of the hotel and implementing departmental policies & procedures. Effectively designed inter-functional cell with in the department which encourages multi-tasking to enhance lowest possible cost overheadsSupervised front office operations for initial two months and shown remarkable growth in guest satisfaction.

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  Radisson Hotels

  Jun 2010 - Apr 2012

  Executive Housekeeper

  Functioned as a member of :Pre-opening team at Radisson Blu Hotel Metropolis RudrapurOpera and Micros installation at Radisson Blu Hotel Metropolis.Steered efforts in implementing all the policies and procedures of both Front Office and Housekeeping. Oversaw the sales & marketing for 4 months at Radisson Blu Hotel Metropolis Rudrapur in the absence of the concerned HOD.Steered efforts in setting up Finance, Purchase, and Human Resources functions. Played a pivotal role in designing:The marketing and business including both long-term and short term strategies plan for years 2010-11 & 2011-12.Balanced Score Card and deriving KPI for the Hotel.Human Resources plan for the hotel. Rendered support to the adopted poor children under CSR initiative and for proving education thru Radisson Hotel RudrapurHolds the credit of functioning as second in command throughout the tenureInstrumental in preparing both revenue and expenditure budgets and presenting the same to Carlson team for both years 2011 and 2012.Effectively and efficiently conducted the Radisson Blu Hotel Metropolis Rudrapur for One and half month and a month in the absence of the General Manager officiating as interim General Manager during the months of Feb’11 and November’11 respectively.Accredited as an Operational Support to Radisson Blu Hotel Paschimvihar during the Carlson’s Annual General Managers Meet 2011.Functioned as the awarded leader of the year for 2011 from the Radisson Blu Hotel Metropolis RudrapurPlayed a pivotal role in planning and organizing a strategic & well positioned event flow for the first year anniversary celebrations of the Radisson Blu Hotel Metropolis Rudrapur during Officiating General Manager tenure.Efficiently handled the entire gamut of Rooms division.Efficiently & effectively implemented & developed a strong RFP model in the market and been successful in contracting rates with all big factory bases. Show less

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  Radisson Blu

  Apr 2012 - Feb 2014

  Radisson BLu Hotel Rudrapur is the first 5 star delux hotel in the Kumaon region of Uttrakhand (IND). The property has 124 Guest rooms , 03 F&B outlets , 12,000 sq ft of meeting space & 1,00,000 sq ft of Open space.Responsibilities:• Revenues and maintaining operating costs• Promoting and marketing the hotel • Guest Satisfaction• Overseeing the hotel’s daily operations • Brand Image• Implementing Group and Brand wide initiatives. • Safety & Security• Hygiene and Cleanliness • Business Excellence• Employee Motivation & Development• Performance Management System• Liaising with stake holders• Complying with legal and statutory norms• Maintaining Relationship with Local, Civil and other Governmental agencies Show less Radisson Blu boasts modern accommodation, delicious on-site dining, a luxurious full-service spa, upscale meeting facilities and a host of convenient services for business and leisure guests. Offering 129 chic rooms and suites with dining options like a coffeeshop, specialty restaurant, a pastry and cake shop and bars and lounges. Responsibilities:• Revenues and maintaining operating costs• Promoting and marketing the hotel • Guest Satisfaction• Overseeing the hotel’s daily operations • Brand Image• Implementing Group and Brand wide initiatives. • Safety & Security• Hygiene and Cleanliness • Business Excellence• Employee Motivation & Development• Performance Management System• Liaising with stake holders• Complying with legal and statutory norms• Maintaining Relationship with Local, Civil and other Governmental agencies Show less Radisson BLu Hotel Rudrapur is the first 5 star delux hotel in the Kumaon region of Uttrakhand (IND). The property has 124 Guest rooms , 03 F&B outlets , 12,000 sq ft of meeting space & 1,00,000 sq ft of Open space.Responsibilities:--Operational Responsibility of FO/HK & Secutity which also includes SPA/Health Club & Pool--Second in command to the General Manager-- Additional Responsibility of Marketing aspects of the hotel--Deputed to Radisson Blu Hotel Haridwar as Officiating General Manager for 3 months Show less

  • Hotel Manager

    Mar 2013 - Feb 2014

  • Officiating General Manager

    Oct 2012 - Feb 2013

  • Rooms Division Manager

    Apr 2012 - Oct 2012
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  Radisson

  Feb 2014 - Sept 2014

  Hotel Manager

  Responsibilities:• Revenues and maintaining operating costs• Promoting and marketing the hotel • Guest Satisfaction• Overseeing the hotel’s daily operations • Brand Image• Implementing Group and Brand wide initiatives. • Safety & Security• Hygiene and Cleanliness • Business Excellence• Employee Motivation & Development• Performance Management System• Liaising with stake holders• Complying with legal and statutory norms• Maintaining Relationship with Local, Civil and other Governmental agencies Show less

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  Unitech Amusement Parks Ltd.

  Sept 2014 - Oct 2015

  General Manager Operations

  Brand development, Strategic Support, including business plan & sales strategy development.Operations etc

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  Adventure Island Limited

  Nov 2015 - Aug 2016

  Vice President

  As Vice President, I am responsible for ensuring that cost effective operations and infrastructure are in place to support all staff and volunteers. Ensures that the organization is well positioned in a rapidly evolving and competitive environment by being an agent for ongoing organizational change. Ensures that strategies are clearly understood by all stakeholders and that the organization achieving its strategic goals at the optimum pace. In conjunction with the Managing Director identifies and leads new business development opportunities. Also ensures highly productive relationships and partnerships for the benefit of the organization.In conjunction with the Managing Directors, acts as a representative and ambassador to promote positive relationships and strong partnerships for the benefit of the organization Show less

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  Entertainment City Limited & Adventure Island Limited

  Sept 2016 - Jun 2018

  Vice President Operations & Mall Head Gardens Galleria

  As Vice President, I am responsible for ensuring that cost effective operations and infrastructure are in place to support all staff and volunteers. Ensures that the organization is well positioned in a rapidly evolving and competitive environment by being an agent for ongoing organizational change. Ensures that strategies are clearly understood by all stakeholders and that the organization achieving its strategic goals at the optimum pace. In conjunction with the Managing Director identifies and leads new business development opportunities. Also ensures highly productive relationships and partnerships for the benefit of the organization.In conjunction with the Managing Directors, acts as a representative and ambassador to promote positive relationships and strong partnerships for the benefit of the organizationResponsible for Worlds of Wonder (Amusement and Water Parks)Gardens Galleria MallEntertainment City Limited- Entertainment ZonesMetro Walk Mall RohiniAdventure Island Theme Park Rohini Show less

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  India Gully - Celebrating Desiness (a vivacious entertainment and hospitality venture)

  Jun 2018 - now

  Chief Executive Officer

  Vivacious Hospitality breaks new ground through fresh hospitality products and vanguard concepts that stand out for the value and experience they offer to guests and stakeholders. We provide strategy and management for new or existing Retail, Real Estate and Hospitality projects throughout, managing each project to its full potential.Our management team consists of leaders and specialists from both within and outside the Retail, Real Estate & Hospitality world, people who know how to achieve success and understand how to develop sustainable business models that generate profit year-after-year, making us an ideal partner in all projects. Show less