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Giorgia Scandiuzzi

Giorgia Scandiuzzi

Students Office Administrative Assistant

Followers of Giorgia Scandiuzzi394 followers
location of Giorgia ScandiuzziMiami Beach, Florida, Vereinigte Staaten von Amerika

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  • Timeline

  • About me

    Sales Administrative Assistant | Hospitality & Tourism Management

  • Education

    • Istituto Tecnico per il turismo C. Mennella

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      High School Diploma 94\100

    • Università IULM

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      Bachelor's degree Tourism, management and territorial development. 110\110

      Areas of Interest: - Destination Management- Economy of Tourism and Cultural Fundraising- Competitive Strategies and Performance in the Tourism Sectors- Events Management - Tourism and Territory- Italian Cultural Heritage

    • University of Central Florida – Rosen College of Hospitality Management

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      Master of Science - MS Hospitality & Tourism Management

      Areas of Interest: - Event Administration- Data Analysis- Hospitality Entrepreneurship- Strategic Issues in Hospitality and Tourism- Feasibility studies for the Hospitality- Advanced Theme Park Management.

    • Università IULM

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      Master's degree Hospitality and Tourism Management

      Areas of Interest: - Managing Hospitality and Guest Services Organization- Critical Issues in Hospitality & Tourism Human Resources- Strategic Marketing in Hospitality and Tourism- Communication Skills.

  • Experience

    • Università IULM

      Apr 2019 - Feb 2020
      Students Office Administrative Assistant

      • Managed bureaucratic tasks, document archiving, and supported administrative activities.• Assisted with front-line information and communication support.• Facilitated university open days and admission tests.

    • Pellicano Hotels

      Jul 2019 - Sept 2019
      Front Desk Agent

      • Conducted check-in and check-out operations, managed economic transactions.• Welcomed guests, conducted property tours, and assisted during their stay.• Handled telephone inquiries and call transfers.

    • UCF Athletics Association Inc.

      Jan 2021 - Apr 2022
      Knights Hospitality Staff

      Provided customer service and logistical support in premium seating areas during football, basketball, and baseball games.

    • Loews Hotels & Co

      Jan 2022 - Jul 2023

      • Supervised bell and concierge teams, ensuring adherence to corporate guest service standards.• Coordinated with other departments to deliver a seamless and upscale guest experience.• Addressed and resolved guest issues and conflicts.• Managed incentive activities and promotions. Rotated through various hotel departments including Housekeeping, Star Service, Front Desk, Rooms Control, VIP Coordination, Guest Services, and Marketing.

      • Guest Services Supervisor

        Sept 2022 - Jul 2023

      • Equality, Diversity, and Community Intern

        Jan 2022 - Aug 2022

    • The National Hotel Miami Beach

      Aug 2023 - Jul 2024
      Sales and Catering Coordinator

      • Answered telephone calls and managed messages for the Sales and Catering Department.• Assisted the Director of Sales and Marketing and Sales Managers with administrative tasks.• Prepared and sent client materials including photos, proposals, contracts, and diagrams.• Created menus, signage, cards, and special event materials.• Supported hotel events and ensured site inspection readiness.• Maintained office supply inventory, processed invoices, and managed filing systems.

    • Loews Hotels & Co

      Jan 2024 - now
      Sales Administrative Assistant

  • Licenses & Certifications

    • Aptitude Licence Report

      The Adecco Group
      Jan 2021

    • Escursionismo di Base (CBE) 1° Livello

      AIGAE
      Jun 2016

    • TOEFL iBT

      The TOEFL® test
      Jan 2021

    • ICDL - International Computer Driving Licence

      AICA - Associazione Italiana per l'Informatica e il Calcolo Automatico
      Sept 2018

    • Fundamentals of Digital Marketing

      Google Digital Garage
      Feb 2021

    • Percorso di formazione "Risorse personali/Social Skills"

      IULM University
      Jan 2021

    • Verified International Academic Qualifications

      World Education Services
      Nov 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Giorgia Scandiuzzi
      Eta Sigma Delta (ESD), International Hospitality Management Honor Society ESD März 2022 International honor society that recognizes exceptional scholastic achievement among hospitality and tourism students.

  • Volunteer Experience

    • Associato

      Issued by Lega Animali & Ambiente delle Isole del Golfo on Jan 2019
      Lega Animali & Ambiente delle Isole del GolfoAssociated with Giorgia Scandiuzzi