Richard Crowley

Experience

• 

  Hemo ltd

  Mar 1993 - Sept 2002

  Technician

  Moulding technician looking after 32 moulding machines and 8 staff

• 

  Royal Mail

  Dec 2002 - Jul 2016

  Delivery manager responsible for 52 staff, 20 vehicles, quality, budgets, customer complaints, staff safety, wages, recruitment and interview of new staff, conduct. Planning of staff holidays and the monitoring of and sick leave. Planning staff Rota to cover delivery rounds on aWeekly basis Cover manager for all Birmingham north delivery offices being responsible for staff, fleet, safety, budgets and quality of a unit during periods of cover.Along with covering holiday cover for the DSM support. Collating all reports for the DSM when required in a timely manner along with clerical duties associated with the role. Delivery office manager responsible for the daily running of a unit with over 40 staff. Fleet, staff wages, budget, safety, quality and customer complaints, recruitment and interview, to name a couple of metrics.Budget of £1.1m One of the ten pillars that drive WCM. Safety being a key pillar within the continuous improvement techniques. Involved in the pilot office Coombs wood mpu when world class mail first started in the north sector of Birmingham Sector collections manager over 5 hubs and ten delivery offices. Involved in the first majorKaizen with regards to collections improvements. Responsible for five individual budgets up to a total of £1.2m Covering all delivery offices in Birmingham north plus a short stint in Cannock and LichfieldResponsible for various budgets from £350k to £3m

  • Delivery Manager

    Apr 2014 - Jul 2016

  • Delivery sector manager support cover and covering manager

    Oct 2013 - Apr 2014

  • Delivery office manager

    May 2013 - Oct 2013

  • World class mail safety pillar

    Apr 2013 - Oct 2013

  • Collections sector manager

    Apr 2013 - May 2013

  • Reserve delivery manager birmingham north

    Apr 2011 - Apr 2013

  • Postman

    Dec 2002 - Apr 2011
• 

  Crowley Electrical

  Oct 2017 - May 2022

  Director

  Have relevant qualifications and £2M indemnity insurance.

• 

  Royal Mail

  Jul 2018 - May 2022

  Delivery officer

  Seeking a opportunity in anything that offers work life balance, either working from home, office or site. By using my skills in management and organizing Something that is different and can challenge me and keep challenging me on a daily basisI am always willing to discuss opportunities.Thanks

• 

  Dartmouth Town Council

  May 2022 - now

  Deputy Town Clerk

  Responsible for ensuring the proper conduct of Council business, taking forward decisions taken by the Council and its committees into actions. I have passed my CiLCA, ILCA to CiLCA and ILCA and have joined the society of local Council ClerksI am enjoying working with a great team.