David Sparace

Experience

• 

  Virginia Commonwealth University School of the Arts

  May 2015 - May 2017

  As a Computer Lab Technician for the VCU Art Foundation department I worked with students and faculty providing support for a variety of technological needs. Below is a list of my typical responsibilities • Assisted students with the use of Adobe Creative Suite, scanners, laser cutter, and vinyl cutter.• Prepared individual and group presentations for students, faculty, and professors.• Developed instructional material and demonstrations for students, faculty, and professors.• Maintained inventory of essential supplies and submitted order request as needed.• Provided routine maintenance or computer lab equipment.• Processed digital prints with large format digital printer.• Created invoices for departmental use of printing services. Show less As an Administrative Assistant for the VCU Art Foundation Program I provided general office support across a wide variety of areas from responding to general program inquiries, assisting with admission and recruitment events, and overseeing the student equipment loan program. Below is a list of the variety duties I performed while in this position.• First point of contact for individuals with departmental questions though in person, phone, and email communication.• Maintained secure access to the department though monitoring entrance alarm systems, verifying identities of visitors, and troubleshooting issues with faculty and student card access. • Key personnel at orientation events, provided general student direction, reviewed schedules, and submitted course documents.• Utilized multiple student and university databases to record student and program information.• Performed presentations at open houses and orientations to prospective and new students about the AFO program.• Scheduled advising appointments, portfolio reviews, and installation of artwork for open house events and accreditations.• Tracked availability of classroom and studio facilities to assign to faculty and for student programming.• Oversaw the equipment loan program for students and tracked location of equipment used by faculty.• Photographed and videoed student events and create promotional materials with Adobe Photoshop, Illustrator, and Premiere. Show less In May of 2015 with a team of 4 other individuals I led an undergraduate research grant with an award of $3,500 to investigate the sustainability of Skateboarding through the production of hand made skateboards that required the collaboration of four undergraduate art and design departments. Below are a list of responsibilities and accomplishments under this role. •Wrote and edited grant proposal and budget, managed the research team, and coordinated group meetings.•Responsible for ordering of materials, and negotiations between departments for resources access.•Oversaw interactive workshops, demonstrations, and managed public relations between university departments, reporters, general public, and vendors.•Grant was published in multiple VCU publications including the VCUarts annual View book as well as an interview published in the VCUarts Studio (Digital copy included below see pg. 11) Show less

  • Computer Lab Technician

    Aug 2016 - May 2017

  • Administrative Assistant

    Aug 2014 - May 2017

  • Project Lead

    May 2015 - Aug 2016
• 

  Virginia Commonwealth University

  Sept 2017 - now

  -Assist with the implementation, development, and system administration of the CRM solution Slate• Execute day to day operations of the CRM• Recommend approaches to CRM design• Create ad-hoc queries and custom reports• Maintain data accuracy of the CRM, • Report conversion data for various activities, create processes for data collection, and develop thoughtful analysis in response to questions raised on trends, effectiveness, and correlations.-Provide support for recruitment events. Show less • Create and maintain multiple SAS reporting projects to respond to federal and state mandatory surveys• Utilize SAS and SQL code to access university data and generate custom reports on admissions,enrollment, financial aid and human resource data.• Collaborate with academic units and administrative constituencies throughout the institution to provideinstitutional research data and analysis for strategic initiatives.• Regularly perform data extraction, manipulation, analysis, and interpretation in response to external andinternal ad-hoc inquiries.• Create detailed documentation and methodology on internal processes and procedures.• Additional projects: - Provide regular analysis and data visualization for VCU’s First Destination graduation survey. Also responsible for cleaning and preparation of Handshake survey data for internal dashboard metrics. - Mine and restructure Degree Works data to aid in graduation, retention, and other institutional reporting. Show less As a Coordinator of Degree Audit I played a vital role in maintaining and updating multiple databases of confidential student information as well as troubleshooting issues within university databases and programs. Below is a brief description of my typical responsibilities. • Worked with a highly collaborative team to maintain the functional components of Degree Works andmonitor the accuracy of degree audit requirements for all undergraduate, graduate and professionalprograms of study.• Supported the implementation of new system components and assisted with regular diagnostics asneeded to ensure consistent performance.• Maintained access to multiple user groups including advisors, associate deans, and other university staff• Accessed and updated confidential student records in various university databases.• Utilized Scribe coding language to create and edit degree requirements within Degree Works.• Processed substitution, waiver, change of major/minor requests and student graduation applicationsusing Banner Forms student database.• Maintained university forms and spreadsheets though Google Drive, and communicated with academicadvisers and administrators through multiple shared department email accounts.• Collaborated with Associate deans, department chairs, and academic advisers frequently to listen to andanticipate needs and provide clear detailed explanations and instructions.• Created and executed reports in SAS EG to identify, gather, and adjust student data.• Assisted with the development, maintenance, and communication of training material and technicaldocumentation for faculty and professional advisers and degree audit staff. Show less As a Records Specialist I served as the first point of contact for a wide variety of individuals including students, alumni, and external verifiers and was responsible for a general working knowledge of the university as a whole. Below is a brief description of my typical responsibilities.• Maintained numerous confidential student information databases.• Processed transcript request and enrollment verifications in accordance with the Family Educational Rights and Privacy Act.• Documented incoming check payments and outgoing shipments through the use of multiple spreadsheets.• Troubleshooted course registration issues and provided technical support for online transcript services.• Regularly assisted between 3-5 commercial and private investigators with student verifications on a weekly basis• Maintained inventory of essential office supplies submitting order request to direct manager as necessary.• Developed a log of routine department questions and answers to aid in training new employees.• Created a Voicemail log to better manage increased call volumes. Show less

  • CRM Business Systems Analyst

    Jul 2021 - now

  • Institutional Research Analyst

    Jun 2019 - Jul 2021

  • Coordinator of Degree Audit Operations

    Jan 2018 - May 2019

  • Records Specialist

    Sept 2017 - Jan 2018