Erin Green

Experience

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  Washington County Public Library

  Jan 2013 - Aug 2015

  Library Assistant
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  Full Circle Yoga

  Jan 2015 - Mar 2016

  Yoga Instructor
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  All Pro Nutrition

  Aug 2015 - Apr 2016

  Sales Associate
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  Baltimore County Public Library

  Jun 2016 - Nov 2016

  Circulation Assistant
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  Ojas Massage and Skin Care

  Nov 2016 - Jan 2018

  Wellness Partner
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  CoreLife Healthcare

  Feb 2018 - Jan 2019

  ● Oversee office operations, staff supervision, and procedures according to company policies, including managing medical and staff records in strict compliance with HIPAA while also handling supply procurement.● Coordinate staff meetings and internal conferences, and maintain financial performance records efficiently, fostering a culture of exceptional customer/patient service and readily tackling administrative tasks when required.● Collaborate closely with the team to troubleshoot issues to ensure precise record upkeep and compliance while proactively enhancing office efficiency and maintaining a high standard of service. Show less

  • Office Manager

    Apr 2018 - Jan 2019

  • Administrative Assistant

    Feb 2018 - Apr 2018
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  EmPOWERed Fitness

  Jan 2019 - Mar 2020

  Yoga Instructor
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  Satori Wellness Center

  Feb 2019 - Oct 2019

  Front Desk Administrator

  ● Manage client check-in and check-out procedures, including overseeing various financial transactions and collecting insurance details from clients.● Navigate various computer programs, including Gmail, G Suite, and Microsoft Office, to efficiently process insurance-related documents like EOBs and payments.● Ensure meticulous record-keeping by maintaining and updating inventory records, while also orchestrating the seamless opening and closing procedures of the facility.

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  Chesapeake Natural Health Center

  Sept 2019 - Oct 2020

  Patient Coordinator

  ● Coordinate patient appointments and accurately record vital signs while managing financial transactions to ensure precise monetary interactions.● Gather essential patient data to establish comprehensive profiles and maintain meticulous medical records in full compliance with HIPAA regulations.● Utilize a variety of computer programs and technologies, including Electronic Health Record (EHR) software, to streamline processes and ensure accurate documentation.● Facilitate effective patient-doctor/manager interactions through proficient phone communications, while also swiftly processing and accurately shipping patient supplement orders placed online. Show less

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  Avidon Health

  Apr 2021 - Jan 2022

  Health Coach

  ● Build strong rapport with participants through both verbal and written interactions, fostering an energizing atmosphere during engagements with colleagues.● Maintain participant accountability by consistently delivering timely and pertinent communications, adhering to industry best practices, including HIPAA compliance, while meticulously documenting engagement.● Facilitate seamless cross-functional collaboration with team members and provide valuable support by directing participants to necessary resources when needed. Show less

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  Calibrate

  Feb 2022 - Oct 2022

  Accountability Coach

  ● Foster and strengthen connections with members through virtual interactions on platforms like Zoom and text-based communication to coach and guide a panel of over 100 members on their various health goals.● Leverage active listening skills, fundamental coaching expertise, and exceptional emotional intelligence to guide members through a comprehensive 52-week program, adeptly adapting communication to cater to their individual needs and emotions.● Tailor the program to individual members, when suitable, to enhance their journey towards achieving success. Show less

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  Moment Studio

  Aug 2022 - Feb 2024

  ● Lead and supervise a team of four other designers in successfully redesigning a B2B2C product website, collaborating closely in an agile environment with stakeholders and product managers to ensure the integration of user-centric design principles and present project deliverables within specified timelines.● Act as the primary point of contact with the client to effectively translate requirements and feedback into actionable design solutions and ensure alignment with stakeholder expectations.● Enhance user experiences through the designing of low-, medium-, and high-fidelity wireframes for the product, incorporating insights from a comprehensive competitive analysis.● Craft user-friendly pathways through intuitive user flows, consistently refining and enhancing UI elements to elevate overall user experience resulting in improved user interaction and satisfaction of the product.● Bring design concepts to life by developing interactive prototypes using wireframes, visually showcasing the product’s operational flow for effective presentation and validation.● Follow best practices to maintain a well-organized design file, including thorough annotations, detailed measurements, and open communication to streamline the developer handoff process for increased efficiency. Show less ● Work with a remote team to contribute to developing a B2C web product that leverages AI-driven search results to deliver users comprehensive travel inspiration and planning capabilities.● Redesign the product from an existing foundation at the client's request, as well as design new features that implement innovative solutions, and utilize known industry design standards to create a product that aligns with the client’s vision and ensures clean functionality for end users.● Carry out a thorough competitive analysis to research insights into market trends and user preferences to inform strategic decisions that will resonate with the target audience and corroborate user-centric interfaces.● Envision and construct intricate user flows that elevate product usability, fostering a seamless and captivating user journey that keeps users engaged throughout their experience.● Employ an iterative approach, while generating a spectrum of low-, medium-, and high-fidelity wireframes, intricately mapping out the design process from start to finish to maximize product functionality.● Adhere to an established style guide to ensure design consistency, accessibility, and coherence.● Include precise measurements and annotations for clear guidance to enhance the developer handoff process. Show less ● Collaborate with a cross-functional agile remote team to design a SaaS web app that employs AI for streamlining the prior authorization process of medical providers.● Conduct competitive analyses on industry rivals to gain valuable insights and inform strategic decision-making.● Develop intuitive user flows and continually iterate on UI enhancements to elevate the user experience.● Translate team and client conceptualizations into both medium and high-fidelity wireframes to display functional design concepts to present to and collaborate with stakeholders.● Implement and adhere to a comprehensive style guide, ensuring visual and experiential coherence across all design aspects while prioritizing accessibility.● Develop a functional prototype using wireframes to visually demonstrate the app's operational flow.● Use best practices to ensure a clean and well-organized file for an efficient developer handoff process. Show less

  • UX/UI Designer (Landa Club)

    Nov 2023 - Feb 2024

  • UX/UI Designer (Akoya Travel)

    Mar 2023 - Nov 2023

  • UX/UI Designer (Guava Medical)

    Aug 2022 - Mar 2023
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  Omada Health

  Jan 2023 - Dec 2023

  Health Coach

  ● Utilize evidence-based strategies to create personalized digital health plans for members, focusing on holistic well-being and sustainable lifestyle changes.● Guide members through coaching conversations, and leverage effective communication and motivational interviewing techniques to inspire positive health behaviors.● Monitor and analyze client progress using digital health tracking tools, and adapt strategies to ensure the achievement of the member's individual health goals.● Provide continuous support and accountability through digital channels, and offer timely feedback and adjustments to enhance member journeys toward optimal health.● Collaborate with interdisciplinary teams to integrate technological solutions into health coaching programs while enhancing overall member experience and outcomes. Show less

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  Navigate

  Mar 2024 - now

  User Experience Designer