
Vasim Momin
IT Field Operations Technician

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About me
Technical Consultant at Hyland
Education

The University of Georgia
-
University of Georgia - Terry College of Business
2005 - 2008BBA Management Information SystemsActivities and Societies: • The National Society of Collegiate Scholars, Member • Society for Management Information Systems, Member
Experience

Southern Company
Jan 2004 - Jan 2006IT Field Operations TechnicianSupported Georgia Power/Southern Company's voice, data and telecommunications networksProvided excellent customer service and proactive technical expertise. Facilitated the effective use of IT products and services to 600 + Georgia Power employees and exceeded customer satisfaction expectations, goals, and prioritized service levels.

Rocket IT
Jan 2011 - Jan 2011IT Field Support Technician
McKesson
Aug 2011 - nowDesign Implementation AnalystEnterprise Information Solutions (EIS Document Management Group)Transform Hospital Information Management (HIM) departments from paper records to electronic medical records as part of a document management system previously known as Horizon Patient Folder (HPF) and now called McKesson OneContent Patient Folder. - Subject Mater Expert for HPF/MPF OneContent suite of products, Imaging Certified- As part of the Escalation Team, serve as a point of contact for issues and defect escalations from the field for upgrading existing clients and new implementations - Work with Development and Product Management for escalations, defects and enhancements- Analyze and troubleshoot complex problems using SQL and web application front end in HTML5- Played a major role in OneContent 16.0, 16.1, and 16.2 Task Forces to proactively update implementation methodology utilizing Six Sigma practices for upcoming releases - SME for product education documentation used for client education and training classes onsite- As a Implementation Designer, consult on 50% of all upgrade projects to perform current state analysis on processes, module discovery, and defining system requirements for future state- Demonstrate new features and functionality to clients via live webinars - Design, plan, build, and test complex application to ensure deliverables meet clients needs- Implement document management software for mid-to-large size hospitals around the nation by defining business processes and implementing complex workflows utilizing SQL stored procedures streamlining business processes in HIM/PFS and PA departments.- Mentor team members and help facilitate on-boarding process for new employees to improve overall team performance- Work closely with all internal Document Management teams to ensure successful product implementation and client satisfaction Show less

Allscripts
Oct 2017 - Apr 2018Implementation Specialist
Hyland
Apr 2018 - nowTechnical Consultant
Licenses & Certifications

Six Sigma Yellow Belt
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